Front Desk Ambassador (Receptionist)

Clifford Capital; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

Clifford Capital is seeking a professional Front Desk & Office Administrator to welcome visitors, manage the reception, and support the Office Management team in ensuring a smooth, well-organised workplace in Singapore.

Reporting to the Head of Office Management, you will handle front desk duties, screen calls, arrange deliveries, manage mail, coordinate with vendors, and help with meetings, events, and general admin.

Qualifications

• Excellent verbal and written communication skills.
• Strong ability to multi-task, prioritize responsibilities and work independently as well as collaboratively in a team.
• Positive, proactive and customer-oriented attitude.
• You will be required to put on a formal uniform, which will be provided, during work hours.

Responsibilities

• Provide professional front desk reception services, including greeting visitors, escorting them to the meeting room, offering refreshments and informing relevant personnel of their arrivals.
• Screen incoming phone calls, taking messages and directing calls to the relevant personnel.
• Organising deliveries and courier service, managing incoming/outgoing mails, and providing administrative support such as scanning, binding and photocopying documents.
• Ensuring that the reception area and meeting rooms are kept clean, tidy and well-maintained. Preparing meeting rooms before each meeting and ensuring that meeting facilities are utilised efficiently.
• Monitoring employee and visitor access by maintaining workplace security.
• Monitoring, ordering and ensuring stationeries, pantry and first aid box items are adequately stocked.
• Managing third party vendors including cleaning services, pest control, carpet wash, office equipment, building management, plant maintenance and pantry suppliers.
• Supporting the planning and coordination of company events such as Staff Townhall, Festive lunches, Year-end gatherings, Monthly/Bi-monthly Staff events.
• Providing supporting for any other ad-hoc tasks or team events as required

Skills

Verbal and written communication

Multitasking

Teamwork

Customer-oriented attitude

Tools

MS Office

Job description

As the first point of contact for visitors, you will play an important role in creating a professional, welcoming and well-organised front desk environment. Working closely with the Office Management team, you will support the smooth and efficient operation of the office.

Job Description

Reporting to the Head of Office Management, you will be responsible for front desk and office administration duties, including but not limited to:

• Providing professional front desk reception services, including greeting visitors, escorting them to the meeting room, offering refreshments and informing relevant personnel of their arrivals
• Screening incoming phone calls, taking messages and directing calls to the relevant personnel
• Organising deliveries and courier service, managing incoming/outgoing mails, and providing administrative support such as scanning, binding and photocopying documents
• Ensuring that the reception area and meeting rooms are kept clean, tidy and well-maintained. Preparing meeting rooms before each meeting and ensuring that meeting facilities are utilised efficiently
• Monitoring employee and visitor access by maintaining workplace security
• Monitoring, ordering and ensuring stationeries, pantry and first aid box items are adequately stocked
• Managing third party vendors including cleaning services, pest control, carpet wash, office equipment, building management, plant maintenance and pantry suppliers
• Supporting the planning and coordination of company events such as Staff Townhall, Festive lunches, Year-end gatherings, Monthly/Bi-monthly Staff events
• Providing supporting for any other ad-hoc tasks or team events as required

Knowledge/ Requirements

• At least 5 years’ relevant experience in the financial or hospitality sector
• Proficient in MS Office applications
• Excellent verbal and written communication skills
• Strong ability to multi-task, prioritize responsibilities and work independently as well as collaboratively in a team
• Possess a positive, proactive and customer-oriented attitude, with a willingness to take on additional tasks as assigned
• You will be required to put on a formal uniform, which will be provided, during work hours