Fraud & Security Analyst I — Multilingual KYC Investigator

Interactive Brokers Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus and stock grant

CPF contributions

Medical insurance (dental, specialists

In-patient coverage

Annual leave

Lunch provided in-house

Global exposure to financial products

Career progression in a growing global

Job summary

Interactive Brokers Group, a leading global financial services firm, is seeking a Client Security & Fraud Prevention Analyst I to join its security operations team in Singapore. The role focuses on establishing and improving controls to protect client information and assets, with emphasis on accurate investigations and user-friendly security processes.

The ideal candidate will have strong analytical skills, exceptional communication, and the ability to handle sensitive financial matters while

Qualifications

• 2+ years of experience in financial services, compliance, KYC or fraud prevention roles.
• Professional fluency in English, Mandarin, and Cantonese.
• Ability to document interactions with accuracy and in detail for regulatory scrutiny.

Responsibilities

• Conduct verbal and video verification calls with clients in English, Mandarin or Cantonese for KYC checks and fraud investigations.
• Verify government IDs on video calls by matching data and identifying fraud indicators.
• Perform outreach to fraud victims to gather detailed information and intelligence about scam methods.
• Guide clients through technical verification processes and 2FA setup in English, Mandarin or Cantonese with clear, accessible instructions.
• Maintain comprehensive documentation of all client interactions with precise details.
• Identify unique fraud patterns through client communication and collaborate with case managers on countermeasures.
• Support bilingual client communications as needed.

Skills

Analytical thinking

Excellent communication

Client communication

KYC knowledge

Financial services experience

Multilingual (English, Mandarin, and C

Regulatory knowledge

Documentation skills

High-pressure composure

Tech platform adaptability

Understanding of SEC/FINRA

Job description

Interactive Brokers Group, a leading global financial services firm, is seeking a Client Security & Fraud Prevention Analyst I to join its security operations team in Singapore. The role focuses on establishing and improving controls to protect client information and assets, with emphasis on accurate investigations and user-friendly security processes.

The ideal candidate will have strong analytical skills, exceptional communication, and the ability to handle sensitive financial matters while