Food & Beverage Account Growth Lead

simple food solutions pte. ltd.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Benefits offered by this job

Basic salary

Transport reimbursement

Commission

Job summary

Simple Food Solutions is seeking an organized, commercially minded Account Manager to own a portfolio of customers, onboard new clients and manage product development through to commercial launch. You will cultivate strong relationships to drive retention and growth.

You will coordinate across R&D, purchasing, planning, production, quality, logistics and finance, prepare quotations and convert opportunities into revenue while delivering exceptional service.

Qualifications

• 2 to 5 years of experience in account management, client servicing, project coordination or commercial operations.
• Experience in F&B, FMCG or manufacturing preferred.
• Strong organisational and project management skills with excellent follow-through.
• Commercially minded with ability to identify and pursue growth opportunities.
• Able to coordinate across multiple internal teams to drive actions to completion.
• Confident communicator who can build relationships with customers.
• Proactive and accountable with a strong sense of ownership.
• Comfortable working with Excel/Google Sheets, CRM systems, Notion or similar tracking tools.
• Interest in food and the F&B industry strongly preferred.

Responsibilities

• Own a portfolio of SFS customers as the primary commercial and day-to-day contact.
• Maintain and strengthen relationships with existing customers, ensuring service, retention and responsiveness.
• Grow existing accounts through new SKUs, limited-time offers, menu developments and additional product categories.
• Take over qualified new opportunities and drive them from initial discussion through R&D, costing, sampling, commercialisation and launch.
• Coordinate projects across R&D, purchasing, planning, production, quality, logistics and finance.
• Maintain a clear project pipeline and proactively follow up on outstanding actions.
• Prepare quotations and commercial proposals and follow through with customers towards conversion.
• Understand each customer's business, launches and challenges and opportunities for SFS.
• Act as the first point of contact for account issues and communicate clearly with customers.
• Monitor customer and SKU performance and identify declining accounts or growth opportunities.
• Maintain accurate account records, project status and next actions.
• Escalate major negotiations and strategic opportunities to the Managing Director when appropriate.

Job description

Simple Food Solutions is seeking an organized, commercially minded Account Manager to own a portfolio of customers, onboard new clients and manage product development through to commercial launch. You will cultivate strong relationships to drive retention and growth.

You will coordinate across R&D, purchasing, planning, production, quality, logistics and finance, prepare quotations and convert opportunities into revenue while delivering exceptional service.