Floor Manager / Assistant Manager

DOCSG PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A prominent restaurant operator in Singapore is seeking a Floor Manager / Assistant Manager to uphold high service standards and lead the team effectively. Responsibilities include supervising operations, training staff, managing schedules, and addressing customer feedback. Candidates should have experience in a similar role, strong leadership skills, and flexibility for varied hours. The role offers competitive salary and benefits, alongside growth opportunities in a dynamic environment.

Benefits

Competitive salary and benefits

Professional growth opportunities

Supportive work environment

Staff meal discounts

Qualifications

• Experience in a similar role, preferably in a high-volume restaurant.
• Strong leadership, communication, and interpersonal skills.
• Detail-oriented with a commitment to quality and customer satisfaction.
• Flexibility to work varied hours, including weekends and evenings.

Responsibilities

• Supervise daily operations to ensure exceptional service.
• Lead, train, and manage staff effectively.
• Handle staff scheduling and performance evaluations.
• Collaborate with kitchen staff for seamless service.
• Address customer queries and complaints professionally.
• Ensure compliance with health and safety regulations.
• Manage inventory and maintain restaurant appearance.

Skills

Leadership

Communication

Interpersonal Skills

Attention to Detail

Tools

Restaurant Management Software

Job description

Location

Near Esplanade MRT, Downtown MRT, Raffles Place MRT, Clarke Quay MRT - Central Business District, Singapore

Position

Floor Manager / Assistant Manager

Working Hours

• Shift 1: 7am - 7pm
• Shift 2: 11am - 11pm
• 12-hour shifts with a 2-hour break

Working Days

Mondays to Sundays (6 Days Work Week)

Job Description

As a Floor Manager / Assistant Manager, your role is crucial in maintaining our high standards of service.

Responsibilities

• Supervising daily operations to ensure exceptional service and customer satisfaction.
• Leading, training, and managing staff effectively.
• Handling staff scheduling, shift planning, and performance evaluations.
• Collaborating with kitchen staff for seamless service and quality food presentation.
• Addressing customer queries and complaints professionally.
• Ensuring compliance with health and safety regulations.
• Managing inventory and upkeeping the restaurant’s appearance and functionality.

Requirements

• Experience in a similar role, preferably in a high-volume restaurant.
• Strong leadership, communication, and interpersonal skills.
• Detail-oriented with a commitment to quality and customer satisfaction.
• Flexibility to work varied hours, including weekends and evenings.
• Familiarity with restaurant management software is advantageous.

We Offer

• Competitive salary and benefits package.
• Professional growth and career development opportunities.
• Supportive and dynamic work environment.
• Staff meal discounts.

How to Apply

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