Fleet Supervisor

NETWORK EXPRESS COURIER SERVICES PTE LTD; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Job summary

NETWORK EXPRESS COURIER SERVICES PTE LTD is seeking a Fleet Supervisor to lead our driver team and manage the courier fleet from the operations center in Singapore. The role focuses on ensuring on-time deliveries, safety standards, and cost-effective operations in a fast-paced environment.

Responsibilities include deploying the fleet, optimizing routes, supervising drivers, maintaining vehicles, and ensuring regulatory compliance.

Qualifications

• 2+ years of proven experience in fleet management or logistics, preferably within courier/transportation.
• Strong competency with fleet management software, GPS tracking, and MS Office.
• Excellent organizational, problem-solving, and multitasking skills under pressure.
• Outstanding interpersonal and communication skills with ability to lead a diverse team.
• Practical knowledge of vehicle maintenance and local transport regulations.
• Advantage: formal qualification in Logistics/Transportation or Business Management; Class 3 license.

Responsibilities

• Manage the daily deployment and activities of the courier fleet.
• Plan and dynamically optimize delivery routes using dedicated software.
• Monitor real-time fleet tracking and address delays or issues.
• Analyze performance data to identify improvements.
• Supervise, train, coach, and evaluate delivery drivers.
• Create shift schedules and manage leave to ensure driver availability.
• Oversee vehicle servicing, repairs, and cleanliness for uptime.
• Ensure compliance with safety protocols and regulatory standards.
• Prepare reports on fleet KPIs and control costs against budget.
• Coordinate with Customer Service to resolve delivery issues promptly.

Skills

Fleet management software

GPS tracking

MS Office

Organizational skills

Communication skills

Team leadership

Vehicle maintenance knowledge

Education

Logistics/Transportation/Business Management qualification

Class 3 driver's license

Job description

Job Title

Fleet Supervisor

Reports To

Operations Manager

Job Purpose

To ensure the reliability and efficiency of our courier services, the Fleet Supervisor leads our driver team and manages our vehicle fleet. You will be the key player in ensuring on-time deliveries, exceptional safety standards, and cost-effective operations in a fast-paced environment.

Key Responsibilities

• 1. Fleet & Delivery Operations:
  • Manage the daily deployment and activities of the courier fleet.
  • Plan and dynamically optimize delivery routes using dedicated software to meet performance targets.
  • Monitor real-time fleet tracking, proactively addressing delays or operational issues.
  • Analyze daily performance data to identify and implement improvements.
• 2. Driver Leadership & Management:
  • Supervise, train, coach, and evaluate a team of delivery drivers.
  • Create shift schedules, manage leave, and ensure adequate driver availability.
  • Foster a culture of safety and service excellence.
  • Professionally handle driver concerns, feedback, and performance issues.
• 3. Vehicle Maintenance & Compliance:
  • Oversee the scheduled servicing, repairs, and cleanliness of all vehicles to maximize uptime.
  • Ensure all vehicles fully comply with LTA and other regulatory safety standards.
  • Maintain meticulous digital and physical records for inspections, maintenance, and fuel.
• 4. Safety, Regulations & Reporting:
  • Enforce strict adherence to safety protocols and traffic laws.
  • Ensure compliance with all transportation, employment, and environmental regulations.
  • Conduct regular safety briefings and training.
  • Prepare accurate reports on fleet KPIs (on-time performance, costs, maintenance) and control expenses against budget.
• 5. Customer Service & Coordination:
  • Work closely with the Customer Service team to resolve delivery-related inquiries or issues promptly.
  • Ensure transparent communication regarding delivery statuses.

Qualifications & Skills

• Required: Proven experience (2+years) in fleet management, logistics, or a similar operations role, preferably within courier/transportation.
• Strong competency with fleet management software, GPS tracking, and MS Office.
• Excellent organizational, problem-solving, and multi tasking skills under pressure.
• Outstanding interpersonal and communication skills, with the ability to lead a diverse team.
• Practical knowledge of vehicle maintenance and local transport regulations.
• Advantages: Formal qualification in Logistics, Transportation, or Business Management. A valid Class 3 driver's license.

Work Environment

This is a hands-on, dynamic role based at our operations center with daily time spent in the fleet yard. Occasional field travel is required. As a keyoperations leader, flexibility during peak periods is essential to support theteam and meet customer demand.

We Offer

Acompetitive salary and benefits package within a growing company.