Financial Institution Agent

Recruit 123; Singapore; On-site; SGD 40,000 - 75,000; Full time

Benefits offered by this job

Competitive commission/incentive

Training and certification support

Career progression opportunities

Job summary

Recruit 123, a financial institution, invites applications for an Agent to represent banking, insurance, and investment products. You will onboard clients, provide tailored financial solutions, and drive cross-selling while ensuring regulatory compliance.

You will manage client needs through consultations, maintain CRM records, and collaborate with internal teams to deliver seamless service. Strong communication and sales skills are essential.

Qualifications

• Diploma or degree in business, finance, banking, economics or related field.
• Experience in sales, banking, insurance, or financial services preferred.
• Certifications like CMFAS/IBF licensing preferred or required depending on jurisdiction.

Responsibilities

• Prospect, acquire, and onboard new clients for financial products.
• Build and maintain relationships to drive retention and referrals.
• Conduct needs analysis and financial consultations to recommend products.
• Achieve monthly/quarterly sales targets and KPIs.
• Ensure regulatory compliance (MAS, AML/KYC) in client interactions.
• Prepare and submit documentation for accounts, loans, or policies.
• Stay updated on product offerings and market trends.
• Handle client queries and after-sales service professionally.
• Maintain client interaction records in CRM systems.
• Collaborate with credit, operations and compliance teams.

Skills

Interpersonal skills

Communication skills

Sales-oriented

Customer-first mindset

Financial product knowledge

Independence under pressure

MS Office proficiency

CRM tools

Education

Diploma or Degree in Business/Finance/Banking/Economics

CMFAS/IBF certifications or local licensing

Tools

CRM software

Job description

The Financial Institution Agent is responsible for representing the organization's financial products and services (e.g. banking, insurance, or investment products) to prospective and existing clients. The role focuses on building relationships, driving new business, and ensuring clients receive suitable financial solutions in line with regulatory and company standards.

Key Responsibilities

• Prospect, acquire, and onboard new individual and/or corporate clients for the institution's financial products (e.g. savings/current accounts, loans, insurance policies, investment products)
• Build and maintain strong relationships with existing clients to drive retention, cross-selling, and referrals
• Conduct needs analysis and financial consultations to recommend suitable products
• Achieve monthly/quarterly sales targets and KPIs as set by management
• Ensure all client interactions and product recommendations comply with relevant regulatory requirements (e.g. MAS guidelines, AML/KYC procedures)
• Prepare and submit accurate documentation for account opening, loan applications, or policy issuance
• Stay updated on the institution's product offerings, market trends, and competitor activity
• Handle client queries, complaints, and after-sales service professionally
• Maintain accurate records of client interactions in CRM systems
• Collaborate with internal departments (credit, operations, compliance) to ensure smooth service delivery

Requirements

Education & Experience

• Diploma or Degree in Business, Finance, Banking, Economics, or related field
• Prior experience in sales, banking, insurance, or financial services preferred (fresh graduates may be considered for entry-level roles)
• Relevant certifications preferred/required (e.g. CMFAS modules, IBF certifications, or local regulatory licensing depending on jurisdiction)

Skills & Competencies

• Strong interpersonal and communication skills
• Sales-driven with a customer-first mindset
• Good understanding of financial products and basic financial literacy
• Ability to work independently and meet targets under pressure
• Proficient in MS Office and CRM tools
• High level of integrity and professionalism, given handling of sensitive financial data

What We Offer

• Competitive commission/incentive structure
• Training and certification support
• Career progression opportunities within the institution

Posted by Lian Cher Chieh

License No.: 25C2810EA Registration No: R1217705