Field Service Engineer – Water Treatment Systems

Veolia; Singapore; On-site; SGD 56,000 - 87,000; Full time

Job summary

Veolia in Singapore is seeking a Field Service Engineer to lead field operations and support for water treatment systems on-site at a refinery. You will guide a work group, interpret data, and provide technical instruction to customers while coordinating with Product Support.

The role requires a Diploma or Degree in chemical or environmental engineering, strong communication, leadership abilities, and a valid driving license.

Qualifications

• Diploma or degree in chemical or environmental engineering or equivalent.
• Experience in water treatment and field service is advantageous.
• Ability to work well in a team and demonstrate leadership.
• Excellent communication skills, both written and verbal.

Responsibilities

• Provide direction and assistance to the field service team to meet objectives.
• Offer technical guidance for operation, maintenance, repair and installation of Veolia products on-site.
• Interpret data on-site and convey technical instructions clearly.
• Manage field service programs with timely status updates.
• Train customers on operation and troubleshooting of Veolia programs.
• Report activity and issues to Product Support and Field Service.
• Review malfunctions and identify trends; recommend actions.
• Assess maintenance actions to identify training needs.
• Be the primary contact for assigned accounts and ensure satisfaction.
• Develop strong customer relationships and align value delivery with customer needs.
• Execute value-generating plans coordinating with customer and internal teams.
• Present and sell Veolia products to meet customer needs.
• Ensure KPIs set by customers are met and service standards kept.

Skills

Strong communication skills

Leadership qualities

Teamwork

Education

Diploma or Degree in chemical or environmental engineering

Job description

Veolia in Singapore is seeking a Field Service Engineer to lead field operations and support for water treatment systems on-site at a refinery. You will guide a work group, interpret data, and provide technical instruction to customers while coordinating with Product Support.

The role requires a Diploma or Degree in chemical or environmental engineering, strong communication, leadership abilities, and a valid driving license.