Field Service Engineer — Diesel Generators & Training

AIM RECRUIT CONSULTANCY PTE. LIMITED; Singapore; On-site; SGD 33,000 - 56,000; Full time

Job summary

AIM RECRUIT CONSULTANCY PTE. LIMITED is hiring a Field Service Engineer to install, commission and train customers at Jurong East. You will perform after-sales technical support, troubleshoot on-site, and manage diesel generator sets to support service and training activities.

Travel overseas may be required. Diploma in Mechanical Engineering with 2 years of relevant experience is preferred. Responsibilities include ensuring up-to-date technical and training documentation, providing training to

Qualifications

• Provide installation, commissioning and training to customers.
• After sales technical support, troubleshooting and site service to customers.
• Manage diesel generator sets to support to departments in terms of service and training.
• Ensures all technical and training documents are up-to-date and organized
• Provides specific training to distributors/dealers for service and troubleshooting skillsets.
• Maintain relationship with key customers to ensure issue is resolved.
• Technical assistance on factory test, investigates root causes of failures & recommend solution.
• Deal with customer on the warranty issues and perform other service & training assigned.

Responsibilities

• Installation, commissioning and training to customers.
• On-site technical support, troubleshooting and service follow-up.
• Manage diesel generator sets for service and training.
• Keep technical/training documents up-to-date and organized.
• Provide training to distributors/dealers for service skills.
• Maintain relationships with key customers to resolve issues.
• Assist with factory tests, investigate failures and propose solutions.
• Handle warranty-related issues and other service tasks.

Skills

Customer training

Technical support

Troubleshooting

Diesel generator knowledge

Field service experience

Education

Diploma in Mechanical Engineering with 2 years of relevant experience

Tools

Diesel generator sets

Job description

AIM RECRUIT CONSULTANCY PTE. LIMITED is hiring a Field Service Engineer to install, commission and train customers at Jurong East. You will perform after-sales technical support, troubleshoot on-site, and manage diesel generator sets to support service and training activities.

Travel overseas may be required. Diploma in Mechanical Engineering with 2 years of relevant experience is preferred. Responsibilities include ensuring up-to-date technical and training documentation, providing training to