Field Service Engineer - Analytical Instruments (Travel)

JDA WMS PTE. LTD.; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

JDA WMS PTE. LTD. is seeking a hands-on Field Service Engineer to install, maintain, and troubleshoot advanced analytical instruments across research, manufacturing, and high‑tech sectors in Singapore.

You will perform installation, commissioning, calibration, preventive maintenance, and repairs at customer sites, diagnose issues, and provide training and support to customers while building strong relationships. Some travel for regional projects will be required.

Qualifications

• Degree in Engineering (Mechanical, Electrical/Electronics, Mechatronics, Chemical) or Instrumentation/Controls.
• 0–2 years of relevant experience for junior level; structured training provided.
• Senior level: 4+ years of hands-on field service experience in scientific/analytical instrumentation.

Responsibilities

• Perform installation, commissioning, calibration, preventive maintenance, and repairs for instruments at customer sites.
• Diagnose technical issues, conduct root cause analysis, and manage escalations.
• Deliver technical support, user training, and maintain customer relationships.
• Prepare service reports, track spare parts, ensure safety compliance, and identify business opportunities.

Skills

Troubleshooting

Proactive work ethic

Willingness to travel

Education

Engineering degree (Mechanical, Electrical/Electronics, Mechatronics, Chemical) or Instrumentation/Controls

Job description

JDA WMS PTE. LTD. is seeking a hands-on Field Service Engineer to install, maintain, and troubleshoot advanced analytical instruments across research, manufacturing, and high‑tech sectors in Singapore.

You will perform installation, commissioning, calibration, preventive maintenance, and repairs at customer sites, diagnose issues, and provide training and support to customers while building strong relationships. Some travel for regional projects will be required.