Field Service Engineer

NEARFIELD INSTRUMENTS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Nearfield Instruments is seeking a Field Service Engineer to install, maintain, troubleshoot, and upgrade metrology systems at customer facilities across Asia. You will work with customers, support teams, and HQ to resolve issues and ensure reliable operation in high-volume manufacturing environments.

The role requires a Bachelors in a technical field, semiconductor experience, strong problem-solving skills, and the ability to travel.

Qualifications

• Bachelor's degree in Engineering, Physics, Electronics, Mechatronics, or a related technical field.
• Experience in the semiconductor industry or supporting semiconductor equipment.
• Experience with field service, equipment support, installations, maintenance, or process engineering.
• Strong troubleshooting and analytical skills.
• Affinity with software, controls, and automation.
• Ability to work independently in a customer-facing environment.
• Excellent communication and interpersonal skills.
• Willingness to support short term, overseas assignment and work in semiconductor fabs.

Responsibilities

• Perform preventive and corrective maintenance on Nearfield systems.
• Execute hardware and software upgrades.
• Troubleshoot technical issues and perform root-cause analysis.
• Collect and analyze diagnostic and logging data.
• Execute system testing and document service activities.
• Install and replace spare parts using approved procedures.
• Identify and propose improvements to product reliability and serviceability.
• Support system installations and customer escalations.

Skills

Field service experience

Troubleshooting

Customer facing

Analytical skills

Independent worker

Communication skills

Software affinity

Education

Bachelor's degree in Engineering/Physics/Electronics/Mechatronics

Tools

Python

MATLAB

Job description

Join Nearfield Instruments and help shape the future of semiconductor manufacturing

Chips are becoming smaller, more powerful, and increasingly complex. As a result, traditional metrology solutions are no longer sufficient to meet the process control requirements of next-generation semiconductor devices.

Nearfield Instruments is a fast-growing semiconductor scale-up developing advanced 3D metrology solutions for the world's leading chipmakers. Our breakthrough technology enables customers to measure the most complex semiconductor structures with unmatched precision and throughput, supporting critical technologies such as advanced packaging, hybrid bonding, and Gate-All-Around architectures.

To support our continued growth in Singapore and across Asia, we are looking for a Field Service Engineer who enjoys solving technical challenges, working directly with customers, and making a visible impact in a high-tech, international environment.

As a Field Service Engineer, you will play a key role in supporting and optimizing our systems at customer sites, helping leading semiconductor manufacturers achieve the performance required for the next generation of chips.

Job requirements

What will you do?

As a Field Service Engineer, you are responsible for the installation, maintenance, troubleshooting, and upgrade of Nearfield Instruments' metrology systems at customer facilities.

You will work closely with customers, technical support teams, and headquarters to resolve issues, improve product performance, and ensure successful operation of our systems in high-volume manufacturing environments.

You are also the eyes and ears of Nearfield Instruments at the customer site, providing valuable feedback on product performance, customer needs, and market developments.

Key Responsibilities

• Perform preventive and corrective maintenance on Nearfield systems
• Execute hardware and software upgrades
• Troubleshoot technical issues and perform root-cause analysis
• Collect and analyze diagnostic and logging data
• Execute system testing and document service activities
• Install and replace spare parts using approved procedures
• Identify and propose improvements to product reliability and serviceability
• Support system installations and customer escalations
• Prepare tools, procedures, and equipment required for service activities
• Manage and maintain service tools and spare parts inventory
• Collaborate with headquarters support teams to resolve complex issues
• Build strong relationships with customers and provide professional on-site support

What are we looking for?

Required Qualifications

• Bachelor's degree in Engineering, Physics, Electronics, Mechatronics, or a related technical field
• Experience in the semiconductor industry or supporting semiconductor equipment
• Experience with field service, equipment support, installations, maintenance, or process engineering
• Strong troubleshooting and analytical skills
• Affinity with software, controls, and automation
• Ability to work independently in a customer-facing environment
• Excellent communication and interpersonal skills
• Self-motivated, proactive, and hands-on approach
• Willingness to support short term, overseas assignment and work in semiconductor fabs

Preferred Qualifications

• Experience with semiconductor metrology equipment
• Experience supporting leading semiconductor manufacturers
• Programming or scripting experience (Python, MATLAB or similar)
• Experience with data analysis and diagnostics
• Experience working in an international high-tech environment

What does success look like?

The successful candidate:

• Has semiconductor equipment service experience
• Solves technical problems independently and systematically
• Builds trust and credibility with customers
• Takes ownership until issues are resolved
• Works effectively between customer sites and headquarters
• Demonstrates reliability, accountability, and a strong safety mindset
• Thrives in a fast-growing scale-up environment

Why join Nearfield Instruments?

• Work with some of the world's most advanced semiconductor manufacturers
• Support breakthrough metrology technology enabling next-generation chips
• Be part of a rapidly growing international scale-up
• Collaborate with highly skilled engineers, scientists, and industry experts
• Make a visible impact on customer success and company growth
• Build your career at the forefront of semiconductor innovation