Facilities Operations Lead (M&E) & Client Relations

E-TECH BUILDING SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

E-Tech Building Services Pte. Ltd. invites a proactive Facilities Management Executive / Assistant Manager to lead maintenance teams, oversee facilities operations, and ensure reliable performance of building and M&E systems for diverse clients.

You will coordinate with client representatives, manage maintenance projects from planning to completion, and uphold safety, regulatory compliance, and service quality through strong stakeholder engagement.

Qualifications

• Minimum three years of relevant experience in a similar role managing properties of comparable scale and nature.
• Background in M&E engineering is advantageous.
• Demonstrated ability to maintain composure and lead confidently in meetings.
• Strong interpersonal skills to effectively engage and manage relationships with internal teams and external stakeholders.

Responsibilities

• Execute tasks assigned by the Business Development Director to support business objectives effectively
• Coordinate with client representatives to oversee defect rectification and track outstanding maintenance work by the in-house team
• Lead and supervise the in-house maintenance team to resolve daily facilities maintenance issues efficiently
• Ensure timely completion and satisfactory quality of all outstanding maintenance and repair works
• Manage emergency repairs, troubleshoot breakdowns, and provide technical support to maintain operational continuity
• Oversee smooth daily operations of all facilities management services to meet client expectations
• Address client feedback and complaints promptly and professionally to resolve customer service issues
• Build and maintain strong client relationships through regular meetings to resolve issues and foster collaboration
• Prepare and submit proposals for addition, alteration, improvement, repair, or replacement works for buildings and M&E systems as requested by clients
• Manage projects and improvement works from planning through execution to enhance facility performance
• Prepare justifications for work variations and verify and certify completion of all maintenance and repair works
• Ensure all facilities management activities comply with statutory and regulatory requirements

Skills

Facilities management

Leadership

Client relationship management

M&E knowledge

Team coordination

Job description

E-Tech Building Services Pte. Ltd. invites a proactive Facilities Management Executive / Assistant Manager to lead maintenance teams, oversee facilities operations, and ensure reliable performance of building and M&E systems for diverse clients.

You will coordinate with client representatives, manage maintenance projects from planning to completion, and uphold safety, regulatory compliance, and service quality through strong stakeholder engagement.