Facilities Manager

Jones Lang LaSalle Incorporated; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Singapore is seeking a Facilities Manager to lead high-velocity day-to-day site soft services operations, including cleaning, landscaping, and pest control, ensuring seamless service delivery for a multinational client base.

You will own the service delivery lifecycle, manage vendors and budgets, drive KPI performance, and collaborate with regional teams to deploy improvements.

Qualifications

• Extensive facilities management experience in tech or multinational sectors.
• Proven ability to manage vendors and budgets.
• Strong grasp of soft services and building operations.
• Calm, decisive leadership in high-stress environments.
• Self-motivated with the gravitas to lead peers and vendors.

Responsibilities

• Contract Management: monitor lifecycles and procurement to minimize gaps; audit contracts for ROI and efficiency.
• Operations: implement benchmarking and day-to-day standards; drive high-accountability execution.
• Client/Stakeholder Management: build trust with stakeholders; own operational KPIs and drive improvements.

Skills

FM experience

Vendor management

Budget management

Operations leadership

Stakeholder management

Data-driven decisions

Job description

Facilities ManagerPrzejdź do głównej zawartości#Facilities Manager page is loaded## Facilities ManagerAplikujlocations: Singaporetime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ513476**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.This role is responsible for the high-velocity execution of day-to-day site soft services operations (cleaning, landscaping, pest control, etc.). You will own the service delivery lifecycle, ensuring that vendors perform at peak efficiency and that every client request is met with urgency and precision. This role requires a "zero-lag" mindset and a radical commitment to accountability.### **Contract Management*** Monitor contract lifecycles to ensure zero service gaps; trigger re-procurement ahead of schedule.* Continually audit contracts to ensure maximum ROI and service efficiency for the client.* Rapidly identify and close performance gaps to maintain a high-performing regional portfolio.### **Operations*** Own the implementation of benchmarking and "best-in-class" day to day operational standards.* Foster a high-accountability environment focused on execution, teamwork, and personal success.### **Client/Stakeholder Management*** Build high-trust relationships with stakeholders to anticipate and solve local needs before they escalate.* Own operational KPI metrics; consistently meet or exceed performance targets through rigorous management.* Partner with the Site Services Manager to rapidly deploy service improvements and cutting-edge innovations.### **Service Delivery*** Analyze metric variances; design and execute operational rapid-response mitigation strategies.* Ensure 100% data integrity across all technology platforms and information systems.* Support special initiatives and ad-hoc reporting with tight deadlines and high visibility.### ### **People Skills*** Communicate effectively with all levels of the organization, from front-line staff to executives.* Resolve delivery conflicts with speed and diplomacy.* Provide clear direction and career coaching to build a high-velocity, reliable team.### **Quest for Excellence*** Refuse to settle for mediocre delivery; constantly challenge the status quo.* Think beyond traditional FM models to deliver "above and beyond" service experiences.* Solve complex operational problems using a holistic, data-driven approach.* Act as a critical consultant to the Regional teams to support cross-country operations.* Utilize elite organizational skills to prioritize high-volume workloads under pressure.* Guarantee a safe environment by maintaining 100% compliance with fire, health, and safety regulations.### **User Ticket System*** Manage the tickets portal as the mission control for all daily activities.* Ensure every request is routed, tracked, and closed strictly within the contractual timescales.* Maintain total ownership of tickets KPIs to ensure zero lag in user support.### ### **Requirements*** Extensive FM experience in tech or multinational sectors; expert in vendor and budget management.* Operational grip;solid understanding of soft services and building operations.* Proven ability to remain calm and decisive in rapidly changing, high-stress environments.* Self-motivated, goal-oriented, and possesses the "gravitas" to lead peers and vendors.**Location:**–SingaporeIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!