F&B Supervisor

AVENUE K PTE. LTD.; Singapore; On-site; SGD 28,000 - 44,000; Full time

Job summary

AVENUE K PTE. LTD. is seeking a capable supervisor to oversee daily operations in a hospitality/retail outlet.

You will work closely with the Assistant Manager and Manager to ensure smooth floor operations and adherence to standard protocols. The role emphasizes strong leadership, customer service, and efficient handling of guest concerns. Ideal candidates will have a Bachelor's degree in Hospitality or Retail Management, at least one year of supervisory experience in a hotel or restaurant, and

Qualifications

• A bachelor’s degree in Hospitality or Retail Management or a related field is required.
• Proven supervisory experience in a hotel or restaurant (1+ year).
• Strong leadership abilities and clear communication skills.
• Customer service oriented with a focus on guest satisfaction.

Responsibilities

• Work closely with the Asst. Manager and Manager for smooth operations of the floor assigned.
• Supervise opening and closing operations ensuring standard protocols are followed.
• Respond promptly to customer complaints/concerns and offer effective solutions.
• Interact positively with customers, solicit feedback, and ensure customer satisfaction with food and service in the outlet.
• Supervise and maintain cleanliness of the outlet.
• Ensure compliance with safety and sanitation regulations.

Skills

Leadership

Communication

Customer Service

Education

Bachelor's Degree in Hospitality / Retail Management

Job description

Responsibilities

• Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned


• Supervise opening and closing operations ensure standard protocols are followed


• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints


• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet


• Supervise and maintain cleanliness of the outlet


• Ensure compliance with safety and sanitation regulations

Qualifications & Requirements

• Bachelor's Degree in Hospitality / Retail Management or any related field


• Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)


• Strong leadership skills


• Excellent communication skills


• Customer service oriented