F&B & Retail Team Lead — 5-Day Week & Staff Meals

FRESH BAY (S) INVESTMENTS PTE. LTD.; Singapore; On-site; SGD 28,000 - 36,000; Full time

Benefits offered by this job

Staff meals provided

Shuttle bus service from Orchard, etc.

Job summary

The Dempsey Project is seeking a Retail Assistant to join our Food & Beverage team. You will deliver excellent customer service, maintain store presentation, manage inventory, and support retail operations in a fast-paced environment.

Ideal candidates have 3–4 years in F&B, with supervisory experience, and a Diploma in F&B Service or equivalent. You will interact with customers, promote products, and ensure safety and cleanliness throughout the store.

Qualifications

• Minimum 3–4 years of Food & Beverage experience, preferably with supervisory or management experience.
• GCE ‘O’ Level or Diploma in F&B Service or equivalent qualification.
• Strong leadership, communication, and problem-solving skills.
• Customer-oriented approach with the ability to handle feedback professionally.
• Ability to work effectively in a fast-paced environment with multiple responsibilities.
• Willingness to work weekends and public holidays.

Responsibilities

• Greet customers and provide tailored product recommendations to enhance the shopping experience.
• Resolve customer concerns promptly to ensure satisfaction and repeat visits.
• Promote high-quality products, offers, and new items to drive sales.
• Suggest complementary products to increase basket size (e.g., wine with cheese).
• Learn details about cheese products and sourcing practices when needed.
• Keep the store clean, organized, and visually appealing per display guidelines.
• Ensure shelves are stocked, rotated, and presented by expiry dates.
• Assist with stock replenishment and conduct stock checks; notify management of low inventory.
• Receive deliveries, unpack, and organize stock; maintain accurate records.
• Maintain health and safety compliance for perishable and prepared foods.
• Operate the cash register accurately and handle payments.
• Collaborate with team to ensure smooth operations during peak hours.
• Communicate store operations and customer feedback with colleagues and management.
• Maintain up-to-date knowledge of products, promotions, and seasonal items.
• Educate customers on products and sourcing as required.

Skills

Leadership

Communication

Problem-solving

Customer-oriented

Fast-paced environment

Weekend availability

Education

GCE O' Level or Diploma in F&B Service

Job description

The Dempsey Project is seeking a Retail Assistant to join our Food & Beverage team. You will deliver excellent customer service, maintain store presentation, manage inventory, and support retail operations in a fast-paced environment.

Ideal candidates have 3–4 years in F&B, with supervisory experience, and a Diploma in F&B Service or equivalent. You will interact with customers, promote products, and ensure safety and cleanliness throughout the store.