F&B Restaurant Manager - Estiatorio Milos

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

Marina Bay Sands Milos restaurant seeks an experienced Assistant Manager/Restaurant Manager to oversee daily operations, guide service standards, and lead high-performing teams in a premium dining environment.

The role requires 3–5 years in luxury hospitality, strong leadership, and superb communication skills. You will ensure flawless guest experiences, manage staff performance, and uphold safety, cleanliness, and brand standards in a high-volume setting.

Qualifications

• Diploma/Degree in hospitality or related field preferred.
• Minimum 3–5 years in premium or luxury dining operations.
• Proven ability to lead and develop diverse teams.
• Excellent communication, interpersonal and problem-solving skills.

Responsibilities

• Oversee daily restaurant operations and ensure opening, operating, and closing procedures.
• Oversee staff performance, coaching, and development to maintain service standards.
• Foster a culture of ownership, teamwork, and accountability across departments.
• Ensure adherence to Milos service sequences, brand standards and SOPs.
• Collaborate with engineering and facilities for maintenance and safety.

Skills

Leadership

Communication

Interpersonal skills

Problem-solving

Team development

Education

Diploma/Degree in hospitality or related field

Job description

WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

Guest Experience

• Welcome every guest with warmth, authenticity, and genuine hospitality.
• Build long‑term relationships with regular guests, VIPs, hotel guests, and corporate clients.
• Guide guests through Milos menu offering as well as the extensive Greek wines selection and be able to offer appropriate recommendation at the fish market.
• Recognize the numerous returning guests and personalize the dining experience based on preferences and previous visits.
• Conduct regular table visits to ensure guest satisfaction and create memorable experiences.
• Handle guest feedback and service recovery with professionalism, empathy, and discretion.
• Maintain accurate guest profiles, including dietary preferences, celebrations, and special requests.

Operational Excellence

• Support the General Manager and the Assistant General Manager in overseeing all daily restaurant operations.
• Ensure opening, operating, and closing procedures are executed consistently across all service areas.
• Conduct regular operational walkthroughs to identify and rectify service, maintenance, safety, and cleanliness issues.
• Maintain exceptional standards of cleanliness, safety, and presentation throughout the venue.
• Monitor staffing levels and labor productivity to support operational efficiency.

Leadership & Service Excellence

• Organize trainings specifically designed around Milos step of service and Milos guest journey.
• Support the General Manager into foster a culture of ownership, teamwork, and accountability across all restaurant departments.
• Conduct regular coaching sessions, performance reviews, and development conversations.
• Promote a positive, inclusive, and high-performance work environment.
• Ensure all Milos service sequences, brand standards, and SOPs are consistently followed.
• Drive continuous improvement through service observations, coaching, and regular calibration with leadership.
• Participate actively at daily briefings, focused on guest experience, product knowledge, and service priorities.

Inventory & Asset Management

• Oversee stock control processes for beverage, operating supplies, equipment, and consumables.
• Ensure accurate inventory counts and reconciliation procedures are conducted.
• Maintain operational equipment in excellent working condition through regular inspection and preventive maintenance programs.
• Coordinate with Engineering and Facilities teams on maintenance requirements and capital replacements.

Compliance, Safety & Risk Management

• Ensure full compliance with Marina Bay Sands policies, food safety requirements, liquor licensing regulations, workplace safety regulations, and company procedures.
• Conduct routine safety inspections and operational audits.
• Investigate operational incidents and implement preventive measures.
• Ensure all employees are trained and compliant with health, safety, and emergency response procedures.
• Maintain operational readiness for internal and external audits.

Cross-Functional Operations

• Support Marina Bay Sands integrated resort events, VIP activations, festive operations, and large-scale property initiatives.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred.

Experience

• Minimum 3–5 years as Assistant Manager/Restaurant manager role in premium restaurants, luxury hospitality, or high-volume dining operations.
• Proven ability to lead, motivate, and develop diverse teams.
• Strong operational knowledge of food and beverage service.
• Excellent communication, interpersonal, and problem‑solving skills.
• Demonstrated ability to remain composed and make sound decisions in a fast‑paced environment.
• Experience working with luxury guests, VIPs, and high-profile clientele is highly desirable.
• Maintains a well‑groomed, professional appearance.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.

Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands is the leading business, leisure and entertainment destination in Asia. The vision was to build an integrated development that is timeless, and a landmark that possesses a distinct identity which distinguishes Singapore from other cities. Located along the Marina Bay waterfront, the integrated resort features more than 2,200 hotel rooms and suites across its three cascading hotel towers, and an extraordinary rooftop Sands SkyPark with an Infinity Pool. It also boasts the best shopping mall in Asia, the largest nightclub in Singapore, world‑class celebrity chef restaurants, a theatre and a Las Vegas‑style casino. Business visitors will also enjoy the extensive Meetings, Incentives, Conventions and Exhibitions (MICE) facilities featuring state‑of‑the‑art technology, highly flexible exhibition halls, and a convention centre that can host over 45,000 delegates. Completing the line‑up of attractions is ArtScience Museum at Marina Bay Sands, which plays host to permanent and marquee exhibitions.