F&B Outlet Supervisor: Service, Ops & Guest Experience

SHANGHAI YONGFU SINGAPORE PTE. LTD.; Singapore; On-site; SGD 30,000 - 39,000; Full time

Job summary

SHANGHAI YONGFU SINGAPORE PTE. LTD. is recruiting for a front-of-house role at Suntec City, Singapore. You will manage daily opening and closing, maintain cleanliness, deliver courteous service and help customers understand the menu and products.

This position requires weekend work and bilingual proficiency in English and Mandarin to liaise with Mandarin-speaking colleagues. You will handle cashier duties and upsell company products, contributing to hygiene, safety and service quality.

Qualifications

• Must be able to work on weekends.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts.

Responsibilities

• Maintain outlet's cleanliness
• In charge of outlet's daily opening and closing
• Deliver good customer service
• Understand restaurant menu and product knowledge, upsell company's product
• Share the responsibility in guaranteeing the hygiene, safety and the service quality
• Placing food and beverages order, ensure the orders to be deliver within said timeframe
• Responsible for the cashier counter
• Other ad-hoc duties as assigned

Skills

Customer service

Bilingual English & Mandarin

Job description

SHANGHAI YONGFU SINGAPORE PTE. LTD. is recruiting for a front-of-house role at Suntec City, Singapore. You will manage daily opening and closing, maintain cleanliness, deliver courteous service and help customers understand the menu and products.

This position requires weekend work and bilingual proficiency in English and Mandarin to liaise with Mandarin-speaking colleagues. You will handle cashier duties and upsell company products, contributing to hygiene, safety and service quality.