F&B Captain (Pre-opening)

Marina Bay Sands; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

Marina Bay Sands in Singapore seeks a supervision-level hospitality professional to deliver Forbes-standard luxury service across à la carte, afternoon tea, and buffet operations. You will guide Service Attendants, coordinate setup, and support the Restaurant Manager in training while maintaining high guest satisfaction.

The role requires 1–2 years of supervisory experience, hospitality education, and a neat appearance.

Qualifications

• Diploma or degree in hospitality.
• 1-2 years of supervisory experience.
• Forbes-rated luxury hospitality or Executive Club Lounge experience preferred.
• Food Safety certification and formal leadership training preferred.
• Willing to work mornings, afternoons, and public holidays.
• Well-groomed, professional appearance; growth mindset.
• Bilingual language skills preferred.

Responsibilities

• Follow Forbes sequence of service.
• Deliver luxury service experiences for à la carte, afternoon tea, and buffet operations.
• Assigned daily side duties to TMs and monitor as part of responsibilities.
• Ensure table setup, side duties, buffet setup and operating equipment are ready before service.
• Support Assistant Managers and Restaurant Manager in training Service Attendants on Sequence of service, guest handling and service standards.
• Communicate guest preferences to Hosts, Service Attendants and feedback to Managers and fulfilled guest expectations.
• Handle routine guest enquiries and service recovery situations, escalating operational challenges when appropriate.
• Support outlet goals in service and operations.
• Able to work in different duties and support Premium 55 F&B restaurant.
• Proactively seek guidance to ensure seamless operations and exceptional guest service.

Education

Diploma/Degree in hospitality

Tools

Food Safety certification

Leadership training

Job description

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

• Follow Forbes sequence of service
• Deliver luxury service experiences for à la carte, afternoon tea, and buffet operations.
• Assigned daily side duties to TMs and monitor as part of responsibilities
• Ensure table setup, side duties, buffet setup and operating equipment are ready before service.
• Supporting Assistant Managers and Restaurant Manager in training Service Attendants on Sequence of service, guest handling and service standards.
• Communicate guest preferences to Hosts, Service Attendants and feedback to Managers and fulfilled guest expectations.
• Handle routine guest enquiries and service recovery situations, seeking guidance and escalating operational challenges to the Manager on Duty when appropriate to maintain service excellence.
• Support Assistant Managers and Restaurant Managers in achieving outlet service and operational goals.
• Able to work in different duties when needed and support Premium 55 F&B restaurant.
• Proactively seek guidance and escape operational challenges when necessary to ensure seamless operations and exceptional guest service.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality.

Experience

• Minimum 1-2 years at supervisory level
• Prior Forbes-rated luxury hospitality and/or Executive Club Lounge experience is preferred.

Other Prerequisites

• Candidates with prior Food Safety certification and formal leadership training are preferred.
• Willing to work various shifts, including mornings and afternoons, as well as on public holidays
• Possess a well-groomed, professional appearance
• Positive attitude and willing to learn and growth in hospitality industry within premium luxury service environment.
• Bilingual language skills are preferred.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.