F&B Cafe Operations Partner

Workstream; Singapore; On-site; SGD 42,000 - 56,000; Full time

Job summary

Plain Vanilla Bakery is seeking a Store Operations Lead to manage shift planning, SOP adherence, and daily front-of-house operations. You will ensure consistent product quality, proper bar production, and strong customer experiences across all shifts.

You will also oversee inventory, merchandise readiness, and staff training, while supporting events and internal initiatives to uphold brand standards. A proactive, collaborative mindset is essential.

Qualifications

• 2+ years of work experience in F&B or retail.
• At least 1 year in a team lead or shift lead role.
• Fluent English proficiency.

Responsibilities

• Lead store operations, including shift planning and daily execution.
• Ensure SOPs are followed, maintain product quality, and handle operational issues.
• Enforce product presentation and bar production standards for consistent output across shifts.
• Strengthen service procedures to deliver high-quality customer experiences.
• Support store leadership in daily operations and team development.
• Coordinate and support store-level events and internal initiatives.
• Mentor Associates, participate in training, and uphold brand standards.

Skills

Coffee making

Bakery knowledge

Brunch knowledge

Fluent English

Job description

Responsibilities

1. Store Operations Management

• Responsible for shift planning
• Able to independently lead store operations, ensuring standard operating procedures are followed, consistent product quality is delivered, and any unexpected operational issues are handled effectively
• Enforce product presentation and bar production standards to ensure consistent output across all shifts
• Strengthen and monitor the execution of service procedures, ensuring high-quality customer experiences
• Develop a clear understanding of managerial responsibilities and support the store leadership team in daily operations
• Perform other duties as assigned by store leadership or management

2. Inventory & Resource Management

• Conduct regular stock checks and maintain accurate inventory records
• Organize storage areas, enforcing clear storage and labeling practices
• Monitor asset usage and help prevent misuse or waste of store resources
• Track product losses and discrepancies during shifts and report findings for cost control
• Forecast material usage and place supply orders, accounting for delivery cycles and shelf life
• Get Daily service maintenance done and daily operation troubleshooting

3. Merchandise & Sales

• Summarize monthly merchandise sales performance and provide feedback to improve product quality and visibility and team selling focus
• Support merchandise inventory planning, including stock level monitoring, restocking needs, and promotion readiness

4. Events & Internal Initiatives

• Responsible for coordinating and supporting store-level events and internal initiatives

5. Team Support & Training

• Actively participate in training and mentorship of Associates, supporting skill development and upholding brand standards

Requirements

• Experience: More than 2 years of work experience in F&B or retail industries, including at least 1 year in a team lead or shift lead role.
• Skills: Coffee making, Certain knowledge in Bakery and Brunch, Fluent English proficiency.
• Personal Qualities: Strong interpersonal, communication, planning, and execution skills; a proactive drive to learn; genuine passion for coffee, food, or baking; and a strong work ethic.

Plain Vanilla Bakery it started out with a simple, earnest ambition to create and share some good old-fashioned cake with our local community; cake that was made with real wholesome ingredients, and was familiar and comforting. In a world of mass-produced confections, we wanted to go back to basics and bake like our mums and grandmothers used to – moist red velvet cupcakes topped with vanilla buttercream, apple pound cake drizzled with caramel, decadent chocolate brownies, warm and fudgey on the inside. The kind of scents, flavours, and textures that make us nostalgic for days gone by.