Executive/Senior Executive (Finance Partnerships and Governance)

Ministry of Health; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

The Ministry of Health in Singapore is seeking a detail-oriented administrator to support the administration and operations of healthcare financing schemes, including MediSave, MediShield Life and CHAS. You will process accreditation applications from healthcare institutions and practitioners, manage enquiries, and prepare regular reports for approvals.

Working with internal teams and partner agencies, you will handle complaints, escalate issues, and assist with audit documentation.

Qualifications

• Experience in public sector or healthcare policy context preferred.
• Ability to translate complex requirements into clear actions.
• Strong coordination and communication with multiple stakeholders.

Responsibilities

• Process accreditation applications for MediSave, MediShield Life, and CHAS from healthcare institutions and practitioners.
• Manage complaints and operational enquiries; escalate issues to relevant teams and provide timely updates.
• Prepare regular accreditation reports for approval byStakeholders.
• Support audits by compiling documentation and addressing audit findings.

Skills

Analytical thinking

Stakeholder coordination

Detail oriented

Policy awareness

Job description

What the role is:

You will support the administration and operations of healthcare financing schemes, including MediSave, MediShield Life and the Community Health Assist Scheme (CHAS). Working closely with internal teams, system owners and partner agencies, you will process healthcare institution accreditation applications, manage operational enquiries and issues, and prepare regular reports and submissions for approval.The role requires strong attention to detail, effective stakeholder coordination and the ability to manage competing priorities within tight timelines.You will be working in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time.

What you will be working on:

• Process new, renewal and additional applications from healthcare institutions and practitioners seeking accreditation under MediSave, MediShield Life and CHAS.
• Manage complaints, feedback and operational enquiries from healthcare institutions and practitioners, by identifying and escalating matters to the relevant teams for resolution, following up on outstanding cases, and providing timely updates to medical institutions and practitioners.
• Prepare regular accreditation reports for approval.
• Support MediShield Life Community Hospital audits by preparing the required documentation and assisting with the review and resolution of audit findings.

What we are looking for:

Key Competencies Required:

• Thinking Clearly & Making Sound Judgements – Strong analytical and critical thinking abilities to support the crafting of sound policy recommendations; ability to grasp timelines, operating context and ground realities.
• Learning & Putting Skills into Action - Possesses the drive and curiosity to learn and apply new skills, knowledge and new ways of working.
• Improving & Innovating – Ability to seek continual improvements, and to innovate and experiment while managing the risks involved.
• Working Effectively with Stakeholders – Ability to mobilise and rally partners and stakeholders towards a collective purpose.
• Good communication skills
• Familiarity with healthcare financing schemes would be an added advantage.

As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.

About Ministry of Health

The Ministry of Health’s (MOH) vision is to champion a healthy nation with our people – to live well, live long and with peace of mind. As an open country constantly exposed to an interconnected world, Singapore faces complex issues in public healthcare. MOH constantly grapples with new challenges brought on by an increasingly globalised world, a rapidly ageing population and rising expectations. MOH’s responses to these challenges include preventing and managing the outbreak of diseases such as SARS and Influenza A (H1N1), designing a healthcare system that delivers care in an integrated and effective manner, growing the capacity and capabilities within the sector, and managing healthcare inflation.As an MOH officer, you will be involved in formulating and implementing policies that guide Singapore’s healthcare ecosystem. You will work alongside a team with varied skills and backgrounds, but with the common goals of (i) promoting good health and reducing illnesses; (ii) ensuring that Singaporeans have access to good and affordable healthcare; and (iii) pursuing medical excellence. Your work will have far-reaching impact on the health and lives of Singaporeans.