Executive/Senior Executive (Facilities Mgmt & Ops Command Section) – Contract

NEA National Environment Agency; Singapore; On-site; SGD 42,000 - 68,000; Full time

Job summary

NEA National Environment Agency in Singapore is seeking an operationally strong facilities professional to join the Mandai Operations Department. You will oversee end-to-end facilities management for Mandai Complex, Yishun Columbarium and Kranji State Cemetery, delivering dignified, after-death care services to the public.

You will manage daily operations, supervise contractor teams, plan preventive maintenance, handle procurement and administrative duties, and respond to incidents while

Qualifications

• At least 3 years of relevant experience in Facilities/Estate Management or Engineering.
• Proficient in Microsoft Office applications.
• Strong problem-solving, writing and communication skills.
• Mature, tactful, independent, and resourceful with a collaborative mindset.
• Willing to work in after-life care service environment and on weekends/public holidays if required.

Responsibilities

• Oversee daily operations of facility and installations, including building systems and services.
• Supervise a team including outsourced contractors to ensure work quality.
• Plan and coordinate preventive and corrective maintenance per contract requirements.
• Monitor maintenance schedules and ensure timely completion of works.
• Handle procurement of office equipment, supplies, and other items.
• Perform administration such as processing invoices and coordinating uniforms.
• Respond to feedback and incidents, coordinating with authorities as needed.
• Participate in events and after-hours activities as required.

Skills

Microsoft Office

Problem-solving

Communication

Teamwork

Independent work

After-life care environment

Job description

What the role is

We are looking for an operationally-strong and service-oriented individual to join the Mandai Operations Department (MAOD), which oversees the operations and maintenance of NEA's portfolio of memorial facilities. You will provide end-to-end facilities management across Mandai Complex, Yishun Columbarium and Kranji State Cemetery, and play a key role in delivering dignified, high-quality after-death care services to the public.

What you will be working on

You will be responsible for the following:

• Oversee the daily operations of the facility and installations, including building systems and services, landscaping, pest control, and conservancy.


• Ensure the proper functioning of all Mechanical & Electrical (M&E) systems, including plumbing, Heating, Ventilation, and Air Conditioning (HVAC), lighting, and fire protection systems.


• Carry out daily site inspections across the facilities to monitor cleanliness, maintenance standards, and overall site conditions, and follow up promptly on any defects/gaps identified.


• Supervise a team of facilities, landscaping, pest control, conservancy and other outsourced contractors to ensure works are carried out satisfactorily in accordance with contract requirements.


• Plan and coordinate preventive and corrective maintenance works in accordance with contract requirements.


• Monitor maintenance schedules and ensure timely completion of all works.


• Plan and carry out procurement of office equipment, supplies, stationery, and other operational items.


• Perform administrative duties, including processing invoices for payment, managing copier rental contracts, tracking paper usage, and coordinating the provision of uniforms.


• Handle and manage feedback, including investigation and follow-up actions.


• Ensure compliance with regulatory requirements and maintain safety standards within the facilities.


• Respond to and investigate any building-related incidents and coordinate with relevant authorities and internal stakeholders, including after office hours.


• Participate in major events such as Qing Ming Festivals, scheduled fire emergency exercises, annual shutdown servicing and any other organisational level events, including on weekends and Public Holidays.


• Perform any other duties as assigned by the supervisor.

What we are looking for

Requirements:

• At least 3 years of relevant experience in Facilities/Estate Management or Engineering.


• Proficient in Microsoft Office Applications.


• Good problem-solving, writing & communication skills.


• Mature, tactful, independent, committed and resourceful.


• Ability to interact and foster teamwork.


• Willing to work in after-life care service environment.


• Ability and willing to work on weekends and public holidays.