Executive Manager/Engineer (Corenet X Technology Department)

sggovterp; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

The Building and Construction Authority (BCA) in Singapore seeks an experienced Engineer/Architect to support the CORENET X project. As a business owner, you will drive changes in policy, processes and IT systems, collaborating with the IT vendor, BCA IT team, line departments, and other government units.

You will analyze digital construction design technologies, map end-to-end workflows, gather requirements, and help design TO-BE processes while coordinating training and change management.

Qualifications

• Deep understanding of business processes including submission, processing and monitoring.
• Ability to map end-to-end workflows and test system processes.
• Knowledge of change management strategies and implementation.

Responsibilities

• Digital technologies for construction design: research and evaluate state-of-the-art construction design tech; assess readiness and propose path forward.
• Set success metrics and gather user requirements; map AS-IS and TO-BE workflows; quantify savings.
• Coordinate change management activities and communications with stakeholders.
• Coordinate vendor training to end users for major releases; act as in-house expert for the product.
• Provide IT operations and maintenance support, clarify system behavior and address defects.

Skills

Agency Process

Workflow Design

Change Management

BIM Technologies

Tools

BIM

Job description

What the role is

The Building and Construction Authority (BCA) champions the development of a future ready built environment for Singapore. Besides regulating building safety, we lead and transform the built environment sector in delivering a safe, high quality, sustainable and friendly built environment. We are looking for resourceful, energetic and self-motivated individuals who are inspired to play an active role to make a difference to Singapore's built environment.

What you will be working on

We are seeking an experienced Engineer/Architect to support our dynamic team delivering the CORENET X project. As an Engineer/Architect playing the role as a business owner, you will play a crucial role in supporting the organization for changes brought about by policy and process transformations and new IT system. You will be working with multiple parties, including the IT vendor, the BCA internal IT Team, line departments, representatives from the business units of different government agencies, and the end users.

Key Responsibilities

• Digital technologies for construction design: Conduct market research on state-of-the-art technologies related to construction design. Understand the capabilities and limitations of the relevant technologies, assess the technology readiness level, and propose the way forward. This entails working with other teams in BCA.
• Setting the success metrics and gathering user requirements: Collate business requirements to be developed in the IT systems, which may include process re-engineering. Work with project teams to map out end-to-end workflows, pain points and the AS-IS process, thereafter to re-design efficient TO-BE processes. Quantify the savings and efficiencies gained from the changes. Test the system, and coordinate with users to do testing.
• Change Management activities: Assess the impact of the changes and the parties affected. Work with the change management team to implement the change management plan including the communications and change management activities.
• Training: Coordinate training by the vendor to the end users for major releases. Be the in-house "expert" for the product. Handle queries from Helpdesk, change agents and change champions or end users on usage of the system, gather feedback, and advise on future enhancements.
• Ops support: Support the IT department for operations and maintenance issues, e.g. clarifying the intended behaviour of the system, or assessing bugs and defects and mitigation measures for defects.

What we are looking for

Key Skills

• Strong Agency Process Acumen: In-depth understanding of the business processes, including submission, processing and monitoring. This understanding is vital for effectively identifying areas for improvement and implementing software solutions that align with agency needs.
• End-to-End Workflow Design: Ability to collaborate closely with project teams to present comprehensive end-to-end workflows that enable mapping and testing of system processes.
• Change management: Knowledge of change management strategies, and able to implement change management plans and activities.
• Technology management: Knowledge of BIM and construction design technologies, and be able to formulate assessment and plans to incorporate relevant technologies into processes.

Requirements

• Passionate about transforming and changing operational processes through digitalization.
• Experience in end-to-end construction projects, as an engineer or architect.
• Have past experience with managing organizational changes especially due to process changes and IT system changes.
• Good communication and interpersonal skills.
• Able to work in a team and across different departments.
• Preferably possess Prosci Certified Change Practitioner, or equivalent, certification.
• Preferably in-depth knowledge of BIM technology.

Successful candidates will be offered contract employment.