Executive I Programme (Admin and Therapy Support)

Care Corner Seniors Services Ltd; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

Care Corner Seniors Services Ltd seeks an experienced administrator to support centre leadership with reliable reporting, secretarial tasks, and agency coordination to ensure timely MOH and audit compliance.

You will manage systems and volunteer administration, onboarding/offboarding, access updates, staff permissions, and vendor coordination, while maintaining clear, audit-ready documentation for seamless service delivery.

Responsibilities

• Administration, reporting, secretarial & agency coordination support to centre leadership with timely compliance.
• Systems & volunteer administration: onboarding/offboarding, staff access updates, portal permissions.
• Communication, teamwork & support: responsive operational support and stakeholder relations.
• Therapy support: assist therapists, monitor seniors, ensure safety and hygiene in rehab area.

Job description

Key Responsibilities

Administration Reporting, Secretarial & Agency Coordination Support Provide reliable secretarial, reporting, and administrative support to Centre’s leadership while ensuring timely compliance with agency, finance, audit, and operational requirements: Timely submission of reports, invoices, Purchase Orders. ILTC submissions, claims, and agency requirements. Resolve discrepancies, audit queries, and pending operational matters within stipulated time frame where feasible. Coordinate independently with MOH, AIC, vendors, and relevant agencies on documentation, compliance, system matters, and operational follow-up. Translate operational, compliance, or agency requirements into simplified actions, guides, or instructions for Supervisors and Teams where necessary. Maintain proper filing, version control, and audit-ready documentation for operational and compliance purposes.

Systems & Volunteer Administration

Ensure effective coordination of staff administration, systems management, volunteer support, and operational processes to support smooth service delivery and compliance: Complete onboarding, offboarding, and access-related updates within stipulated time frame upon notification. Maintain accurate and timely updates of staff access, portal permissions, and authorisation records. Ensure proper administration and maintenance of systems including ILTC, ELDC, NEHR, SMF, VPRMS, and other operational platforms. Coordinate scheduled servicing, maintenance renewals, vendor support, and operational follow-up in a timely manner. Ensure monthly completion and maintenance of training records, manpower updates, course records, and operational documentation. Support Volunteer Management operations and maintain accurate volunteer records, documentation, and coordination processes. Follow up and resolve volunteer or VPRMS-related matters within agreed timelines for operational continuity. Support operational continuity through proactive coordination of administrative, systems, and vendor-related matters.

Communication, Teamwork & Support

Demonstrate professionalism, teamwork, and effective communication while providing responsive operational support and fostering positive stakeholder relationships. Respond to operational matters, requests, and emails within stipulated time frame where feasible. Maintain positive and collaborative working relationships with teams, Supervisors, vendors, agencies, and external stakeholders. Provide timely coordination, operational support, handovers, and follow-up actions across teams and departments. Prepare and maintain clear SOPs, guides, reference materials, and staff instructions where required. Minimise operational disruptions through proactive planning, issue resolution, and coordination. Enhance clarity, professionalism, and consistency in documentation, reporting, and stakeholder communications. Demonstrate initiative, accountability, adaptability, and a solutions-oriented approach in supporting operational and organisational needs.

Therapy Support

Optimal client care, quality performance and client engagement Assist therapists in carrying out intervention programmes and assessment. Evaluate intervention and update therapists on outcomes of session. Provide and maintain positive customer service and client engagement. Ensure operational efficiency and compliance through continuous improvement Monitor and record seniors' vital signs and progress notes and attendance. Escalate to supervisor on seniors' irregular conditions, record in communication notes, submit incident report where required. Identify changes in seniors' well-being, behaviours, report to supervisor. Comply with clinical protocols and service standards in line with MOH service requirements. Ensure safety, cleanliness and hygiene Upkeep cleanliness at all times and carry out cleaning in Rehab area, where necessary Ensure safety of seniors and upkeep of all equipment and resources.

Location

Toa Payoh

At Care Corner, we believe in uplifting lives and strengthening communities with compassion and care. Since 1981, we’ve been a trusted non-profit organisation providing social and health care services to those in need. With more than 45 service points around Singapore, we support children and youths with needs, families in crisis, vulnerable seniors, and individuals facing mental health challenges. Our work spans all life stages, offering holistic, person-centred care. What drives us is purpose—and we’re looking for passionate people to join us. Whether you're working directly with our service users, or supporting our corporate functions, you’ll play a part in creating meaningful, lasting impact. At Care Corner, you’ll find a supportive team, opportunities to grow, and a shared mission that inspires. If you’re ready to make a real difference, your journey starts here.