Executive, Compliance

Income Insurance Limited; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Income Insurance Limited is seeking a Compliance professional to support Enhanced Monitoring reviews, ensure quality checks, and close regulatory gaps. The role requires collaboration with multiple Business Units and stakeholders to improve governance and reporting standards.

You will contribute to training new reviewers, maintaining robust sample tracking, and adapting to evolving compliance requirements within the insurance sector.

Qualifications

• At least a Bachelor's degree or above.
• Any professional qualification will be an added advantage.
• 2+ years of Compliance experience in insurance or enforcement agencies.
• Proficient in MS Office and related applications.
• Excellent communication skills and strong analytical mindset.
• Self-motivated and able to work well in a team.
• Resourceful and adaptable to changes.

Responsibilities

• Conduct Enhanced Monitoring (EM) review for representatives under EM.
• Perform end-to-end quality checks and follow up with Business Units on service recovery.
• Ensure sample sizes for reviews meet standards and are tracked.
• Spot compliance gaps during reviews and propose actions to close gaps.
• Provide training for new and existing reviewers on evolving standards.
• Prepare information/documents for management and regulatory reporting.
• Develop tools with stakeholders to improve efficiency of the review process.
• Undertake other projects as assigned.

Skills

Excellent communication

Analytical thinking

Problem solving

Team player

Self-motivated

Adaptability

Fast learner

Education

Bachelor's degree or above

Tools

MS Office

Job description

About the role

At Income, we believe that strong governance is the heart of any successful business. As an insurance company, it is of utmost importance for us to maintain a legal and ethical standing in the eyes of the public and our policyholders. The role will have the opportunity to work with different stakeholders to propose improvements for gaps identified during reviews and propose follow-up actions to close the gap.

Key responsibilities

• Conduct Enhanced Monitoring (EM) review for representatives under EM

• Perform end-to-end quality checks, including following up with relevant Business Units on service recovery

• Ensure sample sizes for reviews meets the required standards and is tracked accurately

• Spot compliance gaps or errors during reviews and propose actions to close the gap

• Provide training for new and existing reviewers to ensure the team remains on evolving standards

• Prepare information and/or documents for management and regulatory reporting

• Work with respective stakeholders to develop tools to improve efficiency of the review process

• Undertake any work (e.g., projects) assigned from time to time

About you

• At least a Bachelor's degree or above

• Any professional qualification will be an added advantage

• At least 2 years of experience in Compliance related work in insurance industry or enforcement agencies

• Must be proficient in MS Office and applications

• Excellent communication skills

• Strong analytical mind with good problem-solving skills

• Self-motivated personality and able to work well in a team

• Resourceful and adaptable to changes