Executive, Clinical Operations — Hospital Planning & Experience

NUHS; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

The Tengah General and Community Hospital project by National University Health System seeks an Executive, Clinical Operations to shape clinical service planning, infrastructure development and resourcing. You will help optimize patient journeys and coordinate with consultants, planners and stakeholders to align with the project’s strategic intent.

Fresh graduates are welcome; senior candidates may be considered.

Qualifications

• Bachelor's degree in healthcare administration, business administration, or a related field.
• Fresh grads are welcomed to apply; more experience may be considered for Senior Executive.
• Possess exceptional interpersonal and communication skills with the ability to develop strong working relationships at various levels.
• Strong organizational and time-management skills.
• Strong leadership qualities with the ability to motivate and nurture the team to meet operational goals.
• Self-directed, resourceful and self-motivated with an analytical mind and good problem-solving skills.
• Able to multi-task and work under a stressful environment.

Responsibilities

• Assist user engagement workshops to input clinical service planning and optimize patient journeys.
• Assist discussions for road-mapping Tengah General and Community Hospital development from clinical service planning, infrastructure development and resourcing planning works.
• Collaborate closely with consultants, medical planners, and internal stakeholders to develop service flow design and planning parameters aligned with the project's strategic intent.
• Assist to facilitate workshops and coordinate meetings with stakeholders to understand project requirements, develop appropriate methodologies, technologies, and assumptions for assigned projects.
• Assist to develop end-user briefs, operations requirements, guidelines, and work processes, organizing workshops to gather user requirements and test new models virtually and on physical prototypes.
• Assist to prepare business cases to seek approvals for infrastructure growth and associated funding.
• Responsible for tracking, monitoring and providing updates from various work streams and planning areas to the management, escalating concerns in a timely manner.
• Assist to prepare of periodic reports to update the Tengah General and Community Hospital Committee on the progress of the project.
• Assist to organize and lead activities in relation to the development of Tengah General and Community Hospital.
• Assist in implementation of the operational models in line with the development of hospital services and care models and ensure that it is in accordance with the budget and guidelines.
• Assist to coordinate meetings, book venues, collate agenda, minutes writing and arrange for catering requirements when necessary. Maintain filing system, manually or electronically in shared drive.
• Assist to raise procurement and payment requests as required.
• Any other projects/tasks assigned by the Reporting Officer.

Skills

Leadership

Interpersonal skills

Communication

Time management

Organizational skills

Problem solving

Analytical mind

Multi-tasking

Education

Bachelor's degree in healthcare administration or related field

Job description

The Tengah General and Community Hospital project by National University Health System seeks an Executive, Clinical Operations to shape clinical service planning, infrastructure development and resourcing. You will help optimize patient journeys and coordinate with consultants, planners and stakeholders to align with the project’s strategic intent.

Fresh graduates are welcome; senior candidates may be considered.