Executive – Administrator (IT - System Administration)

WSH Experts; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading technology solutions provider in Singapore is seeking a qualified individual to manage user access, system configurations, and provide troubleshooting support. Candidates should have a diploma or relevant experience in IT and strong scripting skills. This role offers opportunities to work with identity management tools in a dynamic environment.

Qualifications

• Proficiency in scripting languages and advanced Excel skills.
• Experience in system administration and user support roles.
• Understanding of security compliance requirements.

Responsibilities

• Manage user access and permissions for associated systems.
• Raise ticketing requests for user management and system changes.
• Provide troubleshooting support for users facing issues.

Skills

Scripting skills (PowerShell, Python, Shell scripting)

Advanced Excel skills

Knowledge of identity and access management

Education

Diploma or higher qualification in Information Technology, Computer Science, Engineering, Business Administration, Project Management

O-Levels with 4 years of relevant experience

Tools

Active Directory

Identity management tools

Job description

Responsibilities

• Manage user access and permissions for all associated systems
• Raise ticketing requests through Service Management Tool (SMT), or equivalent, for addition, modification, or removal of users, system enhancement requests, configuration changes, technical issues
• Respond or update status to all user enquiries related to account access, system functions, configuration issues, or general platform usage, and provide preliminary troubleshooting of issues, such as form configuration, faced by users
• Conduct periodic check of system configurations to ensure ongoing compliance and performance.
• Identify and flag issues in data usage, system performance, training and Update Communications
• Email Account Management, Support the production, maintenance, and regular updating of documentation
• System configuration changes for audit, reference, and performance tracking purposes

Requirements

• Diploma or higher qualification in Information Technology, Computer Science, Engineering, Business Administration, Project Management
• or O-Levels with four (4) years or more of directly relevant working experience related field in system administration, database management, user support, digital platform management, or related technical roles, with experience in Common Data Environment (CDE) administration and access management; or
• Proficiency in scripting languages (PowerShell, Python, Shell scripting) and advanced Excel skills including data merging, macros, and automation
• Knowledge of identity and access management principles
• Experience with Active Directory and identity management tools
• Understanding of security compliance requirements
• ITIL foundation certification (advantageous but not mandatory)