Execution Services, VP

Maybank; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading brokerage and investment bank in Singapore is seeking an experienced professional for the Execution Services team. The role focuses on trading desk support, client onboarding, and vendor management. Candidates should have over 12 years of financial services experience, strong knowledge of trading workflows, and excellent communication skills. This position involves troubleshooting trading issues and managing relationships with vendors to ensure high-quality service.

Qualifications

• At least 12-14 years of experience in the financial services industry.
• Prior experience in execution services or trading support preferred.
• Strong knowledge of financial markets and trading workflows.

Responsibilities

• Support the trading desk and manage client onboarding.
• Monitor and troubleshoot trading issues.
• Manage relationships with external vendors.

Skills

Problem-solving skills

Interpersonal skills

Communication skills

Technical aptitude

Education

Bachelor’s degree in Finance, Business, Technology, or related field

Tools

Order management systems

FIX protocol

Trade capture tools

Job description

About Maybank Securities

Maybank Securities, a leading brokerage and investment bank with a reach extending across ASEAN, the UK and the US, offers a comprehensive suite of services. These include corporate finance & advisory, navigating debt and equity capital markets, derivatives trading, brokerage and research for both retail and institutional investors, and prime brokerage.

Roles & Responsibilities

We are looking for an experienced and detail-oriented professional to join our Execution Services team. This critical role will primarily support the trading desk, manage new client on-boarding, work with vendors and internal teams, troubleshoot desk-related issues, and drive resolutions. In addition, the role will contribute to establishing a horizontal trade floor support team, ensuring consistent and high-quality service across the company's businesses.

Responsibilities

Trading Desk Support

• Act as the first point of contact for the trading desk, providing day-to-day operational and technical support.
• Troubleshoot real-time trading issues and coordinate with internal technology and operations teams to ensure timely resolution.
• Monitor and elevate trade breaks, execution anomalies, or client-impacting issues.

Client Onboarding & Maintenance

• Lead new client onboarding for the Prime Services business, including account setup, trade flow testing, and system readiness checks.
• Partner with Compliance, Legal, and KYC/AML teams to ensure smooth onboarding and adherence to regulatory requirements.
• Maintain accurate client records and monitor client-specific trading requirements.

Vendor Management

• Manage relationships with external vendors supporting trading systems, connectivity, and related infrastructure.
• Coordinate issue escalation and resolution with vendors to minimize disruption to trading.
• Review vendor performance and ensure compliance with agreed service levels.

Issue Resolution & Incident Management

• Investigate and resolve trade-related issues in collaboration with trading, technology, and operations teams.
• Document recurring issues and work with stakeholders to drive process improvements and prevent recurrence.
• Communicate effectively with clients and internal stakeholders to provide timely updates and solutions.

Trade Floor Support (Horizontal Build-Out)

• Contribute to the design and establishment of a horizontal trade floor support team covering multiple trading desks.
• Help define standards, processes, and best practices to ensure consistent support across business lines.
• Collaborate with cross-functional teams to enhance platform resilience and scalability.

Requirements

• Bachelor’s degree in Finance, Business, Technology, or related field with at least 12-14 years of experience in financial services industry.
• Prior experience in execution services, trading support, or prime brokerage preferred.
• Strong knowledge of financial markets, trading workflows, and Prime Services business.
• Experience in vendor management and onboarding of new clients.
• Excellent problem-solving skills with ability to work under pressure in a fast-paced trading environment.
• Strong interpersonal and communication skills to liaise effectively with traders, clients, vendors, and support teams.
• Technical aptitude (e.g., order management systems, FIX protocol, trade capture tools) a plus.
• Ability to adapt and contribute to building new support structures and processes.

We regret to inform only shortlisted candidates will be notified.