Event Sales Coordinator

PU3 RESTAURANT PTE. LTD.; Singapore; On-site; SGD 42,000 - 72,000; Full time

Job summary

PU3 RESTAURANT PTE. LTD. is seeking a proactive Sales and Client Relations professional to manage inquiry responses, tailor wedding and corporate packages, and maintain client relationships through the sales cycle.

You will coordinate venue tours, plan events with catering, décor, timelines, and oversee on-site execution to ensure a memorable experience for clients and guests.

Responsibilities

• Respond promptly to wedding / corporate inquiries and provide comprehensive information on packages and services.
• Schedule and conduct venue tours for prospective clients, showcasing our space and addressing any questions.
• Assist clients in selecting wedding / seminar packages tailored to their preferences and budget.
• Develop and maintain positive relationships with clients throughout the sales and event planning process.
• Collaborate with clients to finalize event details, including catering, décor, seating, and timeline.
• Coordinate with vendors, such as bridal companies, photography & videography companies ensuring all services align with client expectations.
• Prepare event layouts and timelines to guide the operations team and ensure smooth event execution.
• Oversee event setup, guest arrival, and tear-down, addressing any issues that arise during the event.
• Maintain accurate records of client communications, contracts, payments, and event details.
• Prepare and process contracts, proposals in a timely manner.
• Assist in tracking sales targets, generating reports, and preparing presentations as needed.
• Act as the primary point of contact for clients, ensuring timely and effective communication.
• Resolve any client concerns or last-minute changes professionally and efficiently.
• Ensure a memorable experience for clients and guests by exceeding service expectations.

Job description

Sales and Client Relations:

• Respond promptly to wedding / corporate inquiries and provide comprehensive information on packages and services.
• Schedule and conduct venue tours for prospective clients, showcasing our space and addressing any questions.
• Assist clients in selecting wedding / seminar packages tailored to their preferences and budget.
• Develop and maintain positive relationships with clients throughout the sales and event planning process.

Event Planning and Coordination:

• Collaborate with clients to finalize event details, including catering, décor, seating, and timeline.
• Coordinate with vendors, such as bridal companies, photography & videography companies ensuring all services align with client expectations.
• Prepare event layouts and timelines to guide the operations team and ensure smooth event execution.
• Oversee event setup, guest arrival, and tear-down, addressing any issues that arise during the event.

Administrative Support:

• Maintain accurate records of client communications, contracts, payments, and event details.
• Prepare and process contracts, proposals in a timely manner.
• Assist in tracking sales targets, generating reports, and preparing presentations as needed.

Customer Service Excellence:

• Act as the primary point of contact for clients, ensuring timely and effective communication.
• Resolve any client concerns or last-minute changes professionally and efficiently.
• Ensure a memorable experience for clients and guests by exceeding service expectations.