Event Management - Assistant Manager

The Ritz-Carlton Hotel Company, L.L.C.; Singapore; Presencial; SGD 55.000 - 85.000; Jornada completa

Descripción de la vacante

The Ritz-Carlton Marina Bay is seeking a Management-level professional to support the execution of meetings and events and implement the brand service strategy. The role drives client satisfaction, helps grow event revenues, and resolves issues during events, with daily banquet floor walkthroughs to ensure quality standards.

Candidates should have a related degree or equivalent experience in event management, F&B, or sales, and be prepared to coordinate multiple groups and vendor relationships

Formación

• High school diploma or GED with 2 years of experience in event management, food & beverage, sales or related area.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in event management, F&B, sales or related area.

Responsabilidades

• Assist in managing meetings and special events operations.
• Review events and troubleshoot potential challenges/conflicts.
• Coordinate all groups that will impact property operations.
• Oversee cleaning and maintenance of meeting spaces and related areas.
• Oversee furniture and equipment maintenance and inventory to corporate guidelines.
• Assist in executing brand service initiatives in event management.
• Conduct daily walk-through of banquet floor to drive client satisfaction.

Conocimientos

Event management

Educación

High school diploma or GED

2-year degree in Hospitality/Business Administration or related major

Descripción del empleo

Additional Information

Job Number

26122355

Job Category

Event Management

Location

Marina Bay, 7 Raffles Avenue, Singapore 39799, Singapore VIEW ON MAP

Schedule

Full Time

Located Remotely?

N

Position Type

Management

Job Summary

Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and assists in growing event revenues. Handles issues and conflicts that may arise duing meetings or events. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.

CANDIDATE PROFILE

Education And Experience

• High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Meetings and Special Events Operations

• Researches and analyzes new products, pricing and services of competition.
• Reviews scheduled events and troubleshoot potential challenges/conflicts.
• Assists in coordinating all groups that will impact property operations.
• Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas.
• Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines.
• Assists in the execution of brand service initiatives in event management areas.
• Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.

Assisting in Budgets and Finances

• Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
• Assists in creating the annual banquet budget.

Driving Exceptional Customer Service

• Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
• Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.