Sales Coordinator

The Luxury Collection; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

The Luxury Collection in Singapore is seeking a non-management Sales & Marketing support assistant to handle general office duties, prepare proposals and contracts, and promote the brand image. You will manage client inquiries by phone and email, assemble information packages, and use sales software to track leads and commissions.

Join Marriott International's The Luxury Collection to help maximize revenue while maintaining guest loyalty.

Qualifications

• Education: High school diploma or GED equivalent.
• Related work experience: At least 1 year of related work experience.
• Supervisory experience: No supervisory experience.

Responsibilities

• Perform general office duties to support Sales & Marketing (e.g., filing, emails, typing, faxing).
• Prepare sales-related documents (proposals, contracts, or banquet event orders).
• Promote awareness of brand image internally and externally.
• Gather materials and assemble information packages (e.g., brochures, promotional materials).
• Use sales techniques to maximize revenue while maintaining guest loyalty to Marriott.
• Enter, retrieve, reconcile, and verify information in sales software.
• Answer guest questions about property facilities/services (hours, rates, room types, packages, events).
• Serve as the point of contact for clients via phone and email.
• Follow all company policies; maintain appearance; protect proprietary information.
• Welcome and acknowledge guests; anticipate service needs; thank guests.
• Speak clearly; prepare written documents; answer telephones with proper etiquette.
• Develop and maintain positive working relationships; support team goals.
• Comply with quality assurance standards.
• Move objects weighing up to 10 pounds.
• Perform other duties as requested by Supervisors.

Skills

Clear communication

Phone etiquette

Written communication

Team collaboration

Education

High school diploma or GED equivalent

Job description

Job Number

26118175

Job Category

Sales & Marketing

Location

80 Middle Road, Singapore 188966, Singapore VIEW ON MAP

Schedule

Full Time

Located Remotely?

N

Position Type

Non-Management

Position Summary

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.