Administrative & Customer Service Support Officer (EV Operations & Compliance) - YZ11

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 29,000 - 31,000; Full time

Job summary

THE SUPREME HR ADVISORY PTE. LTD. is seeking a Business Unit Support Officer (EV Operations & Compliance) to be based at Macpherson. You will handle customer enquiries, coordinate leads, and provide essential administrative support across Power, Solar, and EV projects.

Working hours are 9am–6pm, Monday to Friday. GCE O Levels or Diploma holders are welcome; prior customer service experience is a plus. Join a growing sustainability team and help ensure compliant operations.

Qualifications

• GCE 'O' Levels or Diploma holder.

Responsibilities

• Handle customer enquiries via email, hotline, and AI chatbot.
• Support customer service across Power, Solar, and EV.
• Generate, track, and follow up on leads, ensuring timely coordination with the BD team.
• Assist with proposal preparation and scheduling of appointments and site visits.
• Handle LEW submissions and ensure documentation is complete.
• Coordinate with internal teams (BD, Operations, O&M, LEW, vendors).
• Support EVC administrative tasks (reporting, tariff updates, app-related matters).
• Maintain proper records and tracking, and perform general administrative duties.

Skills

Customer service

Lead coordination

Administrative tasks

Communication

Education

GCE O Levels or Diploma

Job description

Position Title: Business Unit Support Officer (EV Operations & Compliance)

• Working Location:Macpherson (Nearest MRT: Mattar)
• Working Days: Monday - Friday
• Working Hours: 9am - 6pm
• Salary Range:$2,600 - $2,800

Role Summary

Provide administrative and customer support across company's services (Power, Solar, and EV), focusing on enquiry handling, lead coordination, and internal support.

Responsibilities :

• Handle customer enquiries via email, hotline, and AI chatbot
• Support customer service across Power, Solar, and EV
• Generate, track, and follow up on leads, ensuring timely coordination with the BD team
• Assist with proposal preparation and scheduling of appointments and site visits
• Handle LEW submissions and ensure documentation is complete
• Coordinate with internal teams (BD, Operations, O&M, LEW, vendors)
• Support EVC administrative tasks (reporting, tariff updates, app-related matters)
• Maintain proper records and tracking, and perform general administrative duties

Requirements :

• GCE 'O' Levels or Diploma holder