Entry-Level IT Support & Helpdesk Specialist

ITCAN Pte Limited; Singapore; On-site; SGD 18,000 - 28,000; Full time

Job summary

ITCAN Pte Limited in Singapore is seeking an entry-level IT position ideal for freshers or candidates starting their IT career. The successful applicant will provide technical support and assist in maintaining the IT infrastructure.

Join a collaborative team, develop troubleshooting skills across hardware, software, OS, and networking, and contribute to IT documentation and project setups. This role offers hands-on experience in a dynamic environment.

Qualifications

• Fundamental knowledge of computer hardware and software troubleshooting.
• Experience with Windows, macOS, or Linux operating systems.
• Understanding of networking concepts and protocols.
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong problem-solving and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Assist in troubleshooting hardware and software issues.
• Provide technical support to end-users via phone, email, or in-person.
• Help maintain and update IT documentation and inventory.
• Participate in the setup and configuration of IT equipment.
• Support the implementation of IT projects as assigned.
• Collaborate with team members to improve IT processes and services.

Skills

Hardware troubleshooting

OS knowledge

Networking concepts

MS Office

Problem-solving

Communication skills

Multitasking

Job description

ITCAN Pte Limited in Singapore is seeking an entry-level IT position ideal for freshers or candidates starting their IT career. The successful applicant will provide technical support and assist in maintaining the IT infrastructure.

Join a collaborative team, develop troubleshooting skills across hardware, software, OS, and networking, and contribute to IT documentation and project setups. This role offers hands-on experience in a dynamic environment.