Enterprise Sales Engineer

SIERRA TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Sierra Technologies Pte. Ltd. hires for a Senior Solutions Engineer to drive technical pre-sales across multiple enterprise opportunities, crafting compelling demos, PoCs, and architectural reviews. You will align sales, product, and engineering, champion customer requirements, and mentor junior team members.

You will partner with executives and technical leaders, leverage AI tools thoughtfully, and translate business problems into Sierra solutions. A CS-related degree is preferred.

Qualifications

• 6 years of experience with enterprise software technologies, including SaaS, CRM, APIs, and cloud platforms.
• 6 years delivering software product demos, proofs of concept, or technical prototypes.
• 6 years designing solution architectures, including integration design, data flows, API connectivity, and deployment security.
• 3 years programming or scripting with Python, JavaScript, or SQL.
• 3 years building business cases, ROI analyses, or quantified value assessments.
• 3 years creating technical documentation, architecture diagrams, integration specs, or security questionnaires.
• Past experience in demo building, and presenting, with GTM teams.
• Experience building relationships with executives and technical leaders.
• Experience leading the sales process with enterprise customers.
• Ability to translate customer problems into Sierra solutions for technical and non-technical audiences.
• Ability to leverage AI tools in the sales motion while owning accuracy.
• Bachelor’s Degree or above in CS or related field; or equivalent experience.

Responsibilities

• Drive the technical pre-sales process across multiple enterprise opportunities.
• Lead development of high-impact product demonstrations, proofs of concept, and technical prototypes across multiple accounts.
• Drive complex architecture reviews across multiple enterprise accounts, resolving integration, security, and deployment questions.
• Drive value-based technical selling across multiple accounts, translating business problems into solutions and presenting to senior executives.
• Drive alignment between sales, product, and engineering across multiple accounts, championing customer requirements and prioritization.
• Oversee technical execution across multiple concurrent, high-complexity sales cycles and mentor junior team members.

Skills

Enterprise software

CRM platforms

APIs & integrations

Cloud platforms

Demo & prototype delivery

Solution architecture

Programming (Python/JS/SQL)

ROI & business case analysis

Technical documentation

GTM collaboration

Executive relationship-building

Sales process leadership

Technical/non-technical storytelling

AI in sales tools

Bachelor’s degree or higher (CS or相關)

Education

Bachelor's Degree in CS or related field

Tools

Salesforce

Zendesk

AWS

GCP

Azure

REST APIs

Job description

About us

At Sierra, we're building a platform to enable every company in the world to build better, more human customer experiences with AI. We partner with industry leaders such as SoftBank, Uber, Rivian, CLEAR, and Sutter Health. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.

We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.

Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

What you’ll do

• Drive the technical pre-sales process across multiple concurrent enterprise opportunities, setting standards for use case scoping and solution design quality.
• Lead development of high-impact product demonstrations, proofs of concept, and technical prototypes across multiple accounts, establishing reusable assets and best practices for the team.
• Drive complex technical and architecture reviews across multiple enterprise accounts, resolving high-stakes integration, security, and deployment questions.
• Drive value-based technical selling across multiple accounts, shaping how customer business problems are translated into solutions and presented to senior executives.
• Drive alignment between sales, product, and engineering across multiple accounts, championing customer requirements and shaping product prioritization.
• Oversee technical execution across multiple concurrent, high-complexity sales cycles and provide mentorship and guidance to junior team members.

What you’ll bring

• 6 years of experience working with enterprise software technologies, including SaaS applications, CRM or customer service platforms (e.g., Salesforce, Zendesk), APIs and system integrations, or cloud platforms (e.g., AWS, GCP, Azure).
• 6 years of experience developing and delivering software product demonstrations, proofs of concept, or technical prototypes, including demo environment configuration and technical evaluation cycles.
• 6 years of experience designing solution or system architectures, including integration design, data flows, API-based connectivity, or enterprise deployment requirements such as SSO/identity management and security or compliance review.
• 3 years of experience using programming or scripting languages such as Python, JavaScript, or SQL to build prototypes, integrations, or data analyses.
• 3 years of experience developing business cases, ROI or cost-benefit analyses, or quantified value assessments for enterprise technology purchases.
• 3 years of experience preparing technical documentation, including solution designs, architecture diagrams, integration specifications, or RFP/RFI and security questionnaire responses.
• Past experience in demo building, and presenting, and working with customers or clients in the GTM function.
• Experience in relationship-building with potential customers, including executives and technical leaders.
• Experience in leading the sales process with Enterprise customers.
• Ability to connect a prospect's specific business problems and Sierra's solutions and explain them to both a technical and non-technical audience
• Ability to leverage AI tools efficiently as a regular part of your technical sales motion - discovery prep, solution design, demo and prototype building, technical proposals. With that, you know where these tools can help and where human judgment still is required. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it. This ownership looks like us not saying "[AI tool of choice] built this", but "I built this with [AI tool of choice]."
• Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.

Even better...

Experience translating code, technical logic and user requirements to product and engineering requirements.

Our values

Trust

We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.

Customer Obsession

We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technica