Enrollment Support Associate (Temp)

Recruit Express Pte Ltd; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a customer-service oriented individual in our Singapore office to handle parent inquiries and provide enrolment information by phone. You will support the sales team by directing leads and ensuring timely responses to feedback, while also assisting with front desk walk-in queries.

The role requires clear communication, multi-tasking, and comfort dealing with parents and clients in a fast-paced recruitment environment.

Responsibilities

• Field parent/customer enquiries over the phone.
• Assist with enrolment over the phone (providing of general details about our programmes to parents and directing leads to our sales team).
• Handle customer feedback promptly and professionally.
• Perform any other duties and responsibilities as and when assigned by management, not limited to helping with front desk walk-in enquiries when needed.

Job description

Recruit Express Pte Ltd is seeking a customer-service oriented individual in our Singapore office to handle parent inquiries and provide enrolment information by phone. You will support the sales team by directing leads and ensuring timely responses to feedback, while also assisting with front desk walk-in queries.

The role requires clear communication, multi-tasking, and comfort dealing with parents and clients in a fast-paced recruitment environment.