End User Computing (EUC) Transformation Lead - Citrix & Azure

viseo asia pte. ltd.; Singapore; On-site; SGD 180,000 - 280,000; Full time

Job summary

viseo asia pte. ltd. seeks a Transformation Lead to own end-to-end migration of a large on-prem Citrix VDI estate to Azure Virtual Desktop. You will define strategy, lead a multi-disciplinary team across locations, and ensure regulatory alignment, security, and operational readiness.

With 10+ years in end-user computing and strong Citrix/Azure skills, you will drive design artefacts, manage the migration factory, and report progress to senior stakeholders in a multi-year programme.

Qualifications

• 10+ years in end user computing / workplace infrastructure
• 3+ years leading large-scale VDI transformation programmes
• Deep hands-on Citrix experience (CVAD, Citrix Cloud, FSLogix/UPM)
• Strong Azure expertise: VDI, landing zone, networking, Entra ID, CA, Intune
• Windows 10/11 multi-session, image lifecycle automation, packaging/delivery
• Experience in regulated financial services environments and governance

Responsibilities

• Own target-state EUC architecture on Azure (AVD host pools, session hosts, FSLogix)
• Define migration strategy: wave planning, lift-and-shift vs. re-platform, Citrix Cloud vs. native AVD
• Produce and defend design artefacts (HLD/LLD, security, DR/BCP)
• Lead the migration factory: discovery, packaging, pilot, UAT, production waves, hypercare
• Manage a mixed team across locations/time zones: Azure engineers, Citrix/VMware specialists, service desk
• Own migration plan, RAID log, dependencies, reporting to steering committee
• Drive cost management: right-sizing, autoscaling, reserved instances, FinOps
• Ensure target design meets regulatory obligations and data residency
• Collaborate with CISO, internal audit, regulators for go-live approvals
• Define operating model, run processes, and monitoring for the AVD estate

Skills

End user computing

Azure

Citrix

Leadership

Program management

Regulated financial services

Education

Bachelor’s degree in IT/Computer Science

Tools

Azure Virtual Desktop

Entra ID

Intune

Terraform

Bicep

PowerShell

MSIX app attach / App Layering

Job description

We are looking for the Transformation Lead who can The Transformation Lead owns the technical and delivery leadership of this migration end to end. It's a multi-year modernisation of its end-user computing estate, migrating a large on-premises Citrix VDI environment (multiple datacenters, several thousand seats across front office, operations, and back office) to Azure Virtual Desktop. The programme covers landing zone design, image and application modernisation, profile and data migration, security and regulatory alignment, run-model transition, and user adoption.

Responsibilities

• Own the target-state EUC architecture on Azure (AVD host pools, session hosts, FSLogix profile management, image pipeline, networking, identity via Entra ID / hybrid AD).
• Define the migration strategy: wave planning, persona segmentation, lift-and-shift vs. re-platform decisions, and Citrix Cloud on Azure vs. native AVD trade-offs.
• Produce and defend design authority artefacts — HLD, LLD, security design, DR/BCP design — through the bank's architecture and risk governance forums.
• Lead the migration factory: discovery and application rationalisation, packaging (MSIX app attach / App Layering), pilot, UAT, production waves, and hypercare.
• Manage a mixed team of Azure engineers, Citrix/VMware specialists, packaging engineers, and service desk staff across multiple locations and time zones.
• Own the migration plan, RAID log, dependencies on network, security, identity, and application owners, and report progress to steering committee.
• Drive cost management: right-sizing, autoscaling policies, reserved instances, and FinOps reporting against the programme business case.
• Ensure the target design meets the bank's control framework and regulatory obligations (data residency across jurisdictions, privileged access, session recording, DLP, endpoint hardening, audit and evidence trails).
• Work with CISO, internal audit, and regional regulators' liaison teams to obtain design and go-live approvals.
• Define the operating model, support processes, and monitoring/observability for the AVD estate; transition to the run organisation with documented runbooks and knowledge transfer.
• Establish digital experience monitoring and performance baselines; own remediation of latency and application performance issues, particularly for trading and market-data users.
• Act as the senior point of contact for business heads, regional IT leads, and vendor partners (Microsoft, Citrix, ISVs).
• Own the change and communications plan: user comms, training material, floor-walking, and early-life support.

Profile

• Minimum Bachelors degree in IT/Computer Science or other relevant discipline
• 10+ years in end user computing / workplace infrastructure, with at least 3 years leading large-scale VDI transformation programmes.
• Deep hands-on background in Citrix (CVAD, Citrix Cloud, NetScaler/ADC, Provisioning Services, WEM, FSLogix or UPM) and demonstrable experience decommissioning or re-platforming a Citrix estate.
• Strong Azure expertise: Azure Virtual Desktop, landing zone and hub-spoke networking, ExpressRoute, Azure Files / NetApp Files, Entra ID, Conditional Access, Intune, Azure Monitor / Log Analytics.
• Windows 10/11 multi-session, image lifecycle automation, application packaging and delivery (MSIX, App-V, Intune Win32).
• Infrastructure-as-code and automation: PowerShell, Terraform or Bicep, CI/CD for image builds.
• Proven delivery in a regulated financial services environment — familiarity with change control, segregation of duties, audit evidencing, and multi-jurisdiction data residency constraints.
• Experience leading distributed teams and managing third-party vendors and SIs.
• Programme-level planning and reporting; comfortable presenting to CIO-level stakeholders.
• Microsoft certifications: AZ-140 (Azure Virtual Desktop Specialty), AZ-305, MD-102.
• Citrix CCP-V / CCE-V.
• Exposure to trading floor or market-data desktop environments (low-latency, GPU, multi-monitor, Bloomberg/Reuters integration).
• Experience with digital experience monitoring tools (ControlUp, Nexthink, Aternity).