#EG Technology Strategist

Ncs3; Singapore; On-site; SGD 180,000 - 280,000; Full time

Job summary

NCS is seeking a Technology Strategist to shape the company’s AI and digital strategy in Singapore. The role requires a rare bilingual capability to fuse AI product development with AI-enabled services, guiding strategic transformation across leadership, teams, and clients.

Ideal candidates bring 8–10 years in AI product and service delivery, with experience in Big Tech, SI/consulting, or innovation-led ecosystems, and a track record of delivering strategic roadmaps and scalable offerings.

Qualifications

• 8–10 years of progressive experience across both AI product development and AI service delivery.
• Experience in Big Tech, product companies, or innovation-led organizations.
• Hybrid product-service background with transitions between roles is valuable.

Responsibilities

• Guide NCS's evolution from a services-led to a product-enhanced organization.
• Translate product development methodologies from Big Tech into scalable service offerings.
• Advise on building productized AI solutions deployed across multiple clients with customizable services.
• Bridge rapid product cycles with enterprise-grade service delivery requirements.
• Develop AI and digital resilience roadmaps and governance frameworks.
• Advise on sovereign AI strategies, including compliance with PSPF, ISM, and SOCI.

Skills

Bilingual AI product/service

AI product development

AI service delivery

Job description

The Technology Strategist will play a pivotal role in shaping NCS's technology vision and driving strategic initiatives that align with business objectives. This role requires a forward-thinking professional who can bridge the gap between emerging technologies and business value, enabling NCS and our clients to navigate digital transformation, AI adoption, and technological innovation in a rapidly evolving landscape.

A unique aspect of this role is the need for "bilingual" expertise-candidates who have successfully built and delivered both AI products and AI-enabled services. This dual perspective is critical as NCS evolves from a people-intensive services company toward strengthening its product offerings. The ideal candidate will bring insights from both product-centric environments (such as Big Tech firms) and service-delivery models (such as global system integrators and consulting companies), enabling them to guide NCS's strategic transformation effectively.

The successful candidate will work closely with senior leadership, cross-functional teams, and clients to develop technology roadmaps, assess market trends, evaluate emerging technologies, and provide strategic recommendations that drive competitive advantage and sustainable growth.

Key Responsibilities

Product-to-Service Translation & Innovation

• Leverage product and service delivery experience to guide NCS's evolution from a services-led to a product-enhanced organization
• Translate product development methodologies and best practices from Big Tech environments into scalable service offerings
• Advise on building productized AI solutions that can be deployed across multiple clients while maintaining service customization capabilities
• Bridge the gap between rapid product innovation cycles and enterprise-grade service delivery requirements
• Identify opportunities to package NCS's AI and digital capabilities into reusable, scalable product offerings

AI & Digital Resilience Strategy

• Lead strategic initiatives around AI adoption and digital resilience, leveraging frameworks such as the 'AI-Digital Resilience Matrix' to assess and enhance organizational capabilities
• Draw on experience building AI products to inform the development of NCS's AI service offerings and productized solutions
• Provide guidance on balancing AI innovation with robust digital frameworks, including cybersecurity, data governance, infrastructure scalability, and ethical AI practices
• Apply product thinking to service design, ensuring AI solutions are scalable, maintainable, and deliver measurable business outcomes
• Evaluate AI systems against evolving regulations, emerging threat vectors, and transparency requirements
• Advise on sovereign AI strategies, particularly for government and regulated sectors, ensuring compliance with frameworks like PSPF, ISM, and SOCI

Minimum 8-10 years of progressive experience with demonstrated "bilingual" expertise across both AI product development and AI service delivery

Product Experience

• Proven track record of building, launching, and scaling AI products in Big Tech firms, product companies, or innovation-led organizations
• Experience with product lifecycle management from ideation through to market delivery
• Hands-on involvement in AI/ML product development, including defining product vision, roadmaps, and go-to-market strategies
• Understanding of product metrics, user experience design, and rapid iteration methodologies

Service Delivery Experience

• Substantial experience delivering AI-enabled services, digital transformation programs, or technology consulting in global system integrators (GSI) or management consulting firms
• Track record of implementing enterprise-scale AI solutions for clients across multiple industries
• Experience managing complex, multi-stakeholder service delivery programs
• Understanding of service economics, resource management, and client relationship dynamics

Ideal Background

• Candidates who have worked in both Big Tech firms (e.g., Google, Microsoft, Amazon, Meta, Apple) AND global SI/consulting companies (e.g., Accenture, Deloitte, PwC, Capgemini, IBM) are highly preferred
• This combination provides the unique "bilingual" perspective needed to help NCS strengthen its product offerings while maintaining excellence in service delivery
• Experience transitioning between product and service roles, or working in hybrid product-service organizations, is particularly valuable

Additional Experience Requirements

• Experience working with government, telco, or large enterprise clients preferred
• Demonstrated experience in AI/ML, cloud technologies, digital services, or emerging technology domains
• Experience in the Asia-Pacific region, particularly Singapore, Australia, or Greater China markets is advantageous
• Track record of advising C-suite executives on technology strategy and digital transformation

Skills & Competencies

• Product-Service Duality: Ability to think in both product and service paradigms, understanding when to apply product thinkin