#EG_IT Auditor (Infra Quality)

Singapore Telecommunications Limited; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

NCS seeks a Quality Assurance professional to define and maintain quality objectives across IT projects in Singapore. You will implement robust governance, metrics, and shift-left QA practices, conduct IT audits, and collaborate with stakeholders to resolve defects.

The ideal candidate holds a degree and 3–5 years of experience in IT project delivery, with knowledge of QA/QM systems, test automation, and documenting checks to ensure quality deliveries.

Qualifications

• Degree holder in IT or related field.
• 3–5 years of IT project delivery lifecycle experience.
• Experience in QA/QM systems for infrastructure/services.
• Knowledge of shift-left QA approaches and quality metrics.
• Familiarity with test automation.
• Certifications in testing and QM preferred.

Responsibilities

• Define and maintain key quality objectives and quality plan.
• Ensure project meets defined quality objectives.
• Establish governance quality methods, practices, processes, tools, audits, measures and metrics.
• Design and report on quality metrics to support shift-left QA.
• Conduct QA toll gates to verify adherence and remediation actions.
• Collaborate with stakeholders to meet project quality objectives.
• Review and endorse project deliverables meeting quality metrics.
• Conduct IT audits against defined processes or best practices.
• Create quality awareness.

Skills

Quality assurance

Quality management

Test automation

Quality metrics

Audit processes

Stakeholder management

Team player

Communication

Education

Bachelor's degree

Job description

NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 61 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit ncs.co.

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Responsibilities

• Define and maintain key quality objectives and quality plan.
• Ensure that the project meets the quality objectives.
• Establish and implement robust governance quality methods, practices, processes, tools, technology, audits, measures, and metrics throughout project delivery life cycle and minimize potential losses caused by defects and issues.
• Design, establish and report on quality metrics throughout project delivery life cycle to ensure shift-left approach in quality assurance.
• Conduct Quality Assurance toll gate checks to verify adherence of practices against defined processes and surface out key quality issues to major stakeholders and work with stakeholders on remediation actions for early and timely intervention.
• Work closely with other stakeholders as necessary to meet the project quality objectives.
• Review and endorse that project deliverables meet the quality metrics.
• Conduct IT audits against defined processes or best practices.
• Create quality awareness.

The ideal candidate should possess

• Degree holder
• Prior 3-5 years’ experience working in IT Project Delivery Life Cycles (e.g., in Project Management, Designing, Building, Implementing or Operating IT Infrastructure services (e.g., Servers, Storage, Virtualization, Cloud, Network or Security. Does not have to be in every area but at least a couple.)
• At least 3-5 years of relevant working knowledge and experience in implementing Quality Assurance (QA), Quality Management (QM) Systems for Infrastructure services
• Experience in developing and executing QM plan, and in designing and establishing checks for shift left approach in Quality Assurance
• Experience in designing and establishing quality metrics for shift-left approach in Quality Assurance
• Knowledge of test automation
• Preferably have relevant certifications in testing and QM
• Able to deliver quality and thorough work, with eye for details
• Team player and good interpersonal skills
• Good written and verbal communication as well as presentation skills