#EG Lead / Senior / Project Manager

NCS Group; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading AI Tech Services company in Singapore seeks an experienced Infrastructure Project Manager to oversee infrastructure-based projects ensuring they meet quality, scope, and timelines. Responsibilities include managing project finances, stakeholder engagement, and team leadership. Applicants must have experience in public sector projects in Singapore and hold a valid project management certification. A strong understanding of IT infrastructure and excellent communication skills are required for this role.

Qualifications

• Experience managing public sector projects in Singapore.
• Familiarity with IT infrastructure components such as WAN, LAN.
• Awareness of data protection laws and cybersecurity guidelines.

Responsibilities

• Manage and implement infrastructure-based projects with quality.
• Lead the project and service team on smooth project transition.
• Track project progress and report to Senior Management.

Skills

Project Management Experience

Teamwork

Communication Skills

Adaptability

Quick Learner

Negotiation Skills

Education

Active project management certificate (e.g. PMP, CITPM)

Tools

Project management software (e.g., Microsoft Project, Jira)

Cloud platforms (e.g., Azure, AWS, Google Cloud)

Job description

NCS is a leading AI Tech Services company. With a 15,000‑strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

As an Infrastructure Project Manager, you will be responsible for managing and implementing infrastructure‑based projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements. The Infrastructure Project Manager is also responsible for the following scope in addition to project administration, resource scheduling, project financial health monitoring, risk/issue management and quality assurance.

Project & Service Management

• Lead, deliver and maintain projects within time, scope, and cost
• Ensure project delivery quality
• Plan & establish project schedules, quality plans, budgets, and communication and risk management plans
• Manage issues arising out of scope definition and disputes that impacted scope, schedule, and cost
• Manage issues arising from integration of various components of the project, e.g. hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc
• Manage project financials, ensuring project cost/revenue forecast is done accurately
• Oversee the implementation of the project with regards to schedules, budget, manpower and quality
• Resolve project overrun issues
• Track project progress and report to Senior Management and Customer
• Manage resources in terms of mobilising resources during different periods of time from team to team to maximise productivity or minimise wastage
• Lead the project and service team on smooth project transition to operation in accordance to customer requirement and processes.
• Manage project operation and ensure service level is maintained without financial penalty and security incident due to negligent or lack of awareness

Customer/Vendor/Stakeholder Management

• Manage contracts and subcontractors
• Effectively engage stakeholders in project decisions and execution
• Build long‑term customer relationships by anticipating and exceeding customer’s expectations
• Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs
• Strong customer‑service orientation
• Stakeholder collaboration: Collaborate effectively with cross‑functional teams (IT operations, engineers, vendors) to ensure project success.
• Scope and risk management: Oversee project scope, budget, and risk, ensuring alignment with network objectives.
• Experience in managing government‑approved vendors and contractors.
• Understanding of procurement processes and contract management within the public sector.

Team Management

• Work cohesively, lead, guide, manage and motivate the project’s team members in delivering quality project works, eliminating project exceptions, and delighting the customers
• Plan for optimal use of resources across teams comprising of Project and Technical competencies
• Manage performance review of team and maintain open communication with team for feedback on continuous improvement
• Ensure high individual and staff billability

Qualifications

• Project Management Experience: The candidate should have experience managing public sector projects in Singapore and possess a valid active project management certificate (e.g. PMP, CITPM).
• Understanding of IT Infrastructure: Familiarity with IT infrastructure components such as WAN, LAN, Internet, Voice, Video services, and structured cabling.
• Teamwork and Leadership: Strong teamwork, leadership, issue resolution, and negotiation skills.
• Communication Skills: Excellent communication skills, especially when working across remote teams.
• Adaptability: Ability to thrive under pressure, handle multiple projects, and adapt to a dynamic environment.
• Quick Learner: Proven ability to think critically and quickly learn new technologies.
• Familiar with government regulations, security standards, and compliance requirements specific to Singapore.
• Knowledge of data protection laws (such as the Personal Data Protection Act) and cybersecurity guidelines.

Technical Skillsets

• Network and Server Infrastructure: Proficiency in designing, implementing, and managing network infrastructure components such as routers, switches, firewalls, load balancers, servers, storage, middleware and VPNs.
• Cloud Technologies: Familiarity with cloud platforms (e.g., Azure, AWS, Google Cloud) and their infrastructure services.
• Virtualization: Knowledge of virtualization technologies (VMware, Hyper‑V, KVM) for server consolidation and resource optimization.
• Storage Solutions: Understanding of storage technologies (SAN, NAS, DAS) and data management.
• Security: Awareness of security best practices, including access controls, encryption, and vulnerability management.
• Project Management Tools: Proficiency in using project management software (e.g., Microsoft Project, Jira) for planning, tracking, and reporting.
• Change Management: Knowledge of change control processes and tools to manage modifications to infrastructure.
• ITIL Framework: Familiarity with ITIL principles for service management.
• Scripting and Automation: Basic scripting skills (e.g., PowerShell, Python) to automate repetitive tasks.
• Disaster Recovery and Business Continuity: Understanding of DR/BC planning and implementation.