Dyson Expert/Senior Expert (Retail Sales)

Dyson Institute; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

An innovative technology brand in Singapore seeks an experienced Dyson Expert/Senior Expert in Retail Sales. This role requires 4+ years of retail sales experience and emphasizes exceptional client service, product knowledge, and teamwork. Candidates should possess excellent communication and negotiation skills, and adaptability to retail hours, including weekends. A goal-oriented approach is essential to drive sales and build strong customer relationships in a dynamic environment.

Qualifications

• 4+ years of professional Retail Sales experience.
• High-quality service focused on client needs.
• Strong team spirit and self-motivated individual.

Responsibilities

• Deliver outstanding client and after-sale service.
• Drive sales by demonstrating superior product knowledge.
• Support new team members by sharing strategies.

Skills

Retail Sales experience

Excellent communication skills

Entrepreneurial mindset

Negotiation skills

Problem-solving attitude

Tools

Word

Excel

Teams

Outlook

Job description

Dyson Expert/Senior Expert (Retail Sales) page is loaded

Dyson Expert/Senior Expert (Retail Sales)

Apply locations Singapore - Capitol Piazza Demo Store time type Full time posted on Posted 4 Days Ago time left to apply End Date: November 30, 2025 (30+ days left to apply) job requisition id JR33059

About Us

Dyson technology works differently, it is engineered to solve real problems. The best way to understand it is to experience it. This is why we created Dyson Demo - a place that brings to life the science and engineering at the heart of our machines.

At Dyson, we sell by demonstrating. Our Experts, Stylists and Retail Strategy and Operations team are Dyson advocates who know our technology inside out and are excited by it. They are the face of Dyson, connecting our world-leading and pioneering technology with shoppers and owners.

About the Role

Are you dynamic, passionate and eager to represent an International Technology Brand? We are looking to grow our Expert Team and would love to hear from you!

Our approach is unique - it is all about the experience for our potential owners. Our team of Experts are confident and knowledgeable. They understand the importance of consultation and ensuring that customers are well informed and are guided to select the right product to solve their problems. When shoppers have the right product for their needs, they are excited to share their experience with others - that’s what we are looking for! Join our exciting team to learn more about how you can contribute to a winning team!

Our mission

• Deliver outstanding client and after-sale service to every visitor, ensuring customer satisfaction at every step
• Drive sales by demonstrating superior product knowledge, engagement, and an entrepreneurial mindset on the sales floor
• Guide and support new and junior team members by sharing effective selling strategies, upselling techniques, and actionable tips to drive business
• Take the lead in achieving and exceeding both individual and team sales and KPI goals
• Model a transparent and authentic approach with customers, focusing on building strong relationships that lead to repeat business
• Communicate openly and professionally with clients and colleagues to optimize store performance
• Identify business opportunities and work closely with Key Account Manager(s) and Field Sales Supervisor to maximize conversion rates
• Maintain a proactive presence on the floor to identify and capitalize on shopper needs, ensuring that each interaction leads to a tailored product recommendation
• Support operational routines as needed, including merchandising, store upkeep, and adherence to all company policies and operational procedures
• Reinforce Dyson’s values and culture through strong work ethic and consistent results

About You

• 4+ years’ professional Retail Sales experience, providing high-quality service focused on client needs. Experience in Beauty, Tech products and prestige luxury brands an asset
• Have a natural business mindset and an entrepreneurial spirit with proven track record in achieving and exceeding quotas
• Strong team spirit to achieve common goals – build strong relationships within Dyson as well as with our third-party retail partners
• Self-motivated, able to work independently and understands when to seek guidance
• Proactive, enthusiastic, & with a problem-solving attitude
• Excellent communication and interpersonal skills
• Strong negotiation skills combined with an adaptable approach to selling
• At ease with using tools and applications (e.g. Word, Excel, Teams, Outlook etc)
• Comfortable in working retail hours (including weekends, holidays), up to 8 hours per shift

#LI-PO1

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

About Us

At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds.

Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education.

Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world.

The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.