Dog Daycare Supervisor

THE OASIS SG PTE. LTD.; Singapore; Presencial; SGD 33 000 - 51 000; Tempo integral

Resumo da oferta

Noble Canine Oasis is seeking a hands-on Dog Daycare Supervisor to oversee daily operations, ensure the safety and welfare of dogs in our care, and lead the daycare team. You will manage floor operations, staff deployment, and interdepartmental coordination while applying humane, force-free handling and maintaining high standards of care.

The role requires supervising a team and coordinating with management to uphold daily procedures, including weekend roster coverage.

Qualificações

• Experience in a professional dog daycare, boarding facility, or training centre.
• Strong knowledge of canine body language and group dynamics.
• Experience supervising a team.
• Ability to maintain safety and welfare-first practices.

Responsabilidades

• Oversee daily daycare operations, including opening/closing, staff deployment, and activity schedules.
• Plan dog groupings based on temperament and individual needs.
• Maintain routines, feeding, enrichment, rest, and hygiene standards.
• Monitor attendance and coordinate with reception, transport, grooming and training teams.
• Identify challenges and implement solutions within guidelines.
• Monitor canine interactions and intervene to prevent incidents.
• Ensure dogs needing decompression or separation receive appropriate care.
• Respond to incidents with assessments and escalation to management.
• Promote humane, force-free handling practices.
• Lead, coach, and supervise daycare attendants; allocate responsibilities.
• Provide feedback on canine handling and operational procedures.
• Maintain records and report to management; support SOP improvements.

Conhecimentos

Canine behaviour understanding

Staff leadership

Team communication

Problem-solving

Decision making under pressure

Descrição da oferta de emprego

About the Role

Noble Canine Oasis is looking for an experienced and responsible Dog Daycare Supervisor to oversee our daily daycare operations, ensure the safety and welfare of dogs in our care, and provide guidance and leadership to our daycare team.

This is a hands‑on supervisory role suited for someone who understands canine behaviour, is confident managing groups of dogs, and can independently coordinate day‑to‑day daycare activities.

The successful candidate will work closely with management while taking ownership of daily floor operations, staff deployment, and maintaining operational standards.

Key Responsibilities

Daycare Operations & Management

• Oversee daily daycare operations, including opening and closing procedures, staff deployment, dog groupings, and activity schedules.

• Plan and manage appropriate dog groupings based on temperament, behaviour, compatibility, and individual needs.

• Ensure daily routines, feeding schedules, enrichment activities, rest periods, and hygiene standards are consistently maintained.

• Monitor daycare attendance and coordinate operational requirements with the reception, transport, grooming, and training teams.

• Identify operational challenges and proactively implement appropriate solutions within established guidelines.

Dog Behaviour, Safety & Welfare

• Monitor canine interactions and recognise early signs of stress, discomfort, over‑arousal, and potential conflict.

• Intervene appropriately to prevent incidents and maintain a safe daycare environment.

• Ensure dogs requiring individual management, decompression, or separation receive appropriate care.

• Respond to dog‑related incidents, conduct initial assessments, and ensure accurate documentation and timely escalation to management.

• Promote humane, force‑free, welfare‑first handling practices throughout the facility.

Staff Supervision & Development

• Lead, guide, and supervise daycare attendants during daily operations.

• Allocate responsibilities and ensure adequate supervision across daycare areas.

• Provide practical coaching and feedback on canine handling, group management, and operational procedures.

• Monitor staff performance, accountability, and adherence to company policies and standard operating procedures.

• Encourage effective teamwork, communication, and a positive working environment.

Administration & Reporting

• Ensure daily operational checklists, attendance records, and incident reports are completed accurately.

• Provide management with updates on daycare operations, staff performance, and dog‑related concerns.

• Maintain clear communication with relevant departments to ensure smooth daily operations.

• Support the implementation and improvement of operational procedures and safety standards.

• Escalate significant incidents, client complaints, disciplinary matters, and decisions requiring management approval.

Job Requirements

• Prior experience working in a professional dog daycare, boarding facility, training centre, or similar animal care environment.

• Good understanding of canine body language, behaviour, social interactions, and group dynamics.

• Confident and experienced in handling dogs of different breeds, sizes, temperaments, and behavioural needs.

• Previous supervisory or team leadership experience is preferred.

• Strong communication, organisational, and problem‑solving skills.

• Able to make sound decisions and remain calm under pressure.

• Responsible, proactive, dependable, and comfortable taking ownership of daily operations.

• Willingness to work hands‑on alongside the daycare team.

• Physically fit and comfortable working in an active, physically demanding environment.

• Committed to humane, force‑free, and welfare‑focused animal care practices.

• Able to work according to operational roster requirements, including weekends or public holidays where required.

What We're Looking For

We're looking for someone who can do more than simply supervise dogs.

The ideal candidate should be able to lead a team, anticipate potential issues, make informed decisions about canine welfare, and maintain a safe, structured, and positive daycare environment.

You should be confident taking ownership of daily operations while knowing when to seek management guidance on more significant matters.

Above all, we're looking for someone who genuinely cares about dogs, values teamwork, and takes pride in maintaining high standards of animal care.