Distribution Risk & Compliance AVP

Singlife; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Singlife is seeking a Distribution Governance & Controls specialist to provide operational execution across risk, regulatory compliance, and audit outcomes within the Distribution team in Singapore.

You will conduct due diligence, maintain compliance registers, support regulatory submissions, manage complaints tracking, RNF documentation, data protection coordination, and ensure complete fulfilment records across sales channels.

Qualifications

• Diploma or degree in Business, Finance, Operations, or a related discipline.
• Min 3 years of experience in financial services operations or regulatory compliance.
• Strong attention to detail, documentation discipline, and control awareness.
• Ability to work with multiple stakeholders and manage routine operational tasks reliably.
• Familiarity with regulatory and compliance environments is an advantage.

Responsibilities

• Internal Controls & Governance: review control effectiveness, maintain Regulatory Obligation Map, due diligence on partners, approve contracts and campaigns, coordinate with Legal/Compliance/Privacy, maintain compliance registers, support regulatory submissions.
• Complaints Management: register and track complaints against distribution partners, compile data for trend analysis and reports for senior management.
• RNF Requirement Support: implement and adhere to RNF requirements, maintain RNF documentation and trackers.
• Data Protection Support: assist DPO, coordinate responses, investigate incidents, promote data handling best practices.
• Customer & Business Fulfilment: process fulfilment activities, handle enquiries and discrepancies, maintain auditable records.

Skills

Attention to detail

Documentation discipline

Control awareness

Stakeholder management

Regulatory compliance

Education

Diploma or degree in Business, Finance, Operations, or related discipline

Job description

Singlife is seeking a Distribution Governance & Controls specialist to provide operational execution across risk, regulatory compliance, and audit outcomes within the Distribution team in Singapore.

You will conduct due diligence, maintain compliance registers, support regulatory submissions, manage complaints tracking, RNF documentation, data protection coordination, and ensure complete fulfilment records across sales channels.