Director Strategic Client Relations

Crane Worldwide Logistics; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

A global logistics firm based in Singapore is seeking a strategic account manager to lead initiatives for Hi-Tech and Cloud customers. The role encompasses developing global account strategies, driving revenue growth, and maintaining executive relationships within client organisations. Candidates should expect to lead complex tenders, identify digital logistics solutions, and monitor account profitability. This position requires collaboration with cross-functional teams to ensure the delivery of integrated solutions.

Responsibilities

• Collaborate with the global vertical team to develop and execute global strategic account plans for assigned Hi-Tech / Cloud customers.
• Drive revenue growth, wallet expansion, and cross-selling across regions and products.
• Lead complex global RFQ / RFP / tender strategies for hyperscale and technology clients.
• Build and maintain executive (C-suite) relationships within client organisations.
• Identify supply chain transformation and digital logistics opportunities for clients.
• Partner with Vertical, Product, and Regional teams to deliver valued integrated solutions.
• Lead executive business reviews (EBRs) and strategic planning sessions.
• Monitor account profitability, pipeline, and growth performance.
• Act as a senior escalation point for strategic clients.
• Provide market intelligence on Hi-Tech / Cloud industry trends.
• Support new logo pursuits within the sector where required.

Job description

• Collaborate with the global vertical team to develop and execute global strategic account plans for assigned Hi-Tech / Cloud customers
• Drive revenue growth, wallet expansion, and cross-selling across regions and products
• Lead complex global RFQ / RFP / tender strategies for hyperscale and technology clients
• Build and maintain executive (C-suite) relationships within client organisations
• Identify supply chain transformation and digital logistics opportunities for clients
• Partner with Vertical, Product, and Regional teams to deliver valued integrated solutions
• Lead executive business reviews (EBRs) and strategic planning sessions
• Monitor account profitability, pipeline, and growth performance
• Act as a senior escalation point for strategic clients
• Provide market intelligence on Hi-Tech / Cloud industry trends
• Support new logo pursuits within the sector where required