Director, Organizational Performance

Agoda; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

A leading online travel agency is seeking a Director of Organizational Performance in Singapore. The role involves partnering with senior leaders to enhance organizational effectiveness and manage performance processes. Candidates should have over 12 years of experience in HR partnering and organizational consulting, particularly in tech environments. Strong analytical and leadership skills are essential. This position offers relocation support for candidates moving to Singapore.

Qualifications

• 12+ years of experience in HR partnering, talent management, and consulting.
• Deep experience with performance management platforms in tech environments.
• Excellent communication and interpersonal skills.

Responsibilities

• Partner with senior leaders to enhance organizational effectiveness.
• Manage performance calibration and talent review processes.
• Analyze performance data to recommend improvements.

Skills

Internal HR partnering

Talent management

Organizational consulting

Analytical skills

Leadership

Relationship building

Education

Undergraduate degree from a top university

Advanced degrees welcome

Job description

About Agoda

At Agoda, we bridge the world through travel. Today, we are part of Booking Holdings (NASDAQ: BKNG) with a diverse team of thousands of people from many countries, working together in offices around the globe. Data and technology are at the heart of our culture, fueling curiosity and innovation.

The Opportunity

As Director of Organizational Performance in the People Development & Performance team, you will partner with senior leaders across Agoda to drive programs and initiatives that strengthen and evolve how we measure and assess organizational effectiveness, and drive interrelated performance management and talent management platforms and processes (e.g., talent identification, succession planning, and more). Design and implementation of programs will require close partnership across the People Team and project teams in each department. You will help shape Agoda’s organizational and performance management strategies globally to support achieving our vision and multi-year strategy.

What You’ll Do

• Closely partner with senior departmental leaders and senior business partners in the People Team to understand business strategy and organizational context; identify opportunities to develop a high-performing culture
• Manage platforms and cycles for performance calibration, talent review, performance review, and succession planning across the company
• Analyze performance, org structure/complexity, and talent movement data to identify issues and recommend practical improvements to talent processes for rapid implementation
• Lead and develop a team (directly and on a project basis) to deliver platforms and programs on an all-Agoda and priority-departmental basis
• Represent the People Team in Agoda leadership forums and in interactions with related brand companies on people-related topics, harmonizing policies where appropriate
• Mentor and develop other professionals in a maturing People function
• Translate people analytics into clear updates for stakeholders, shaping strategy and measuring program impact (e.g., exit drivers, retention, engagement, and performance-management trends)

What You’ll Need to Succeed

• 12+ years of experience in internal HR partnering, talent management, and organizational consulting in large organizations, preferably in tech, or in strategic/management consulting
• Acute business acumen and understanding of how organizational structures and dynamics relate to execution
• Deep experience implementing, operating, and improving performance management platforms and processes, preferably in fast-moving tech environments
• Deep understanding of systems and data across the employee lifecycle and related processes
• Excellent executive presence and ability to articulate messages to diverse audiences
• Ability to bring business perspectives and facilitate outcomes beyond HR-specific experience
• Excellent judgment, self-motivated, curious and trustworthy
• Strong leadership and execution capabilities with the ability to prioritize and deliver
• Strong analytical and problem-solving skills with data sense
• High discretion, confidentiality, and ethics
• Strong interpersonal skills and ability to collaborate across a diverse, multicultural organization
• Comfortable with ambiguity and change; brings structure and drive to deliver results
• Humility, sense of humor, flexibility, and ability to lead difficult conversations
• Undergraduate degree from a top university; advanced degrees welcome
• This role is based in Bangkok – relocation support provided

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so you can be considered for future vacancies and you can request removal of your details at any time. For more details please read our privacy policy.

Disclaimer

We do not accept unsolicited third-party or agency submissions. If we receive such submissions, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.