Director, Inforce Business Management

RGA Enterprise Services Company; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

RGA is a Fortune 200 company focused on life- and health-related reinsurance solutions, seeking an Associate Director to drive in-force business management across Hong Kong and Singapore. You will analyze portfolios, promote consistent treaty interpretation, and support client engagement and governance of portfolio actions.

The role collaborates with Business Development, Pricing, Treaty, and Underwriting to deliver commercial outcomes while monitoring portfolio performance and data quality in a

Qualifications

• Bachelor's degree in actuarial science, math, stats, finance or related field.
• At least five years in life insurance or reinsurance with pricing and in-force knowledge.
• Ability to translate portfolio analysis into actionable business recommendations.
• Strong organisational, delivery-oriented approach under pressure.
• Excellent communication and stakeholder management; English proficiency.
• FSA qualification or progress toward it preferred.

Responsibilities

• Support execution of in-force strategy across HK and SG to improve portfolio performance.
• Ensure consistent treaty interpretation for portfolio management and decisions.
• Monitor portfolio performance and identify trends; provide clear analysis and recommendations.
• Prepare for client engagement discussions on treaty terms and rate review opportunities.
• Coordinate with Pricing, BD, IFM, Data Admin, Treaty, Underwriting on portfolio initiatives.
• Review treaty provisions; identify areas needing clarification and align with objectives.
• Conduct portfolio performance analyses and support management reviews with insights.
• Monitor portfolio reporting and data quality; escalate issues and strengthen governance.

Skills

Analytical thinking

Problem solving

Communication skills

Influencing

Project coordination

Organisational skills

Client orientation

English proficiency

Education

Bachelor's degree in Actuarial Science, Mathematics, Statistics, Finance, or related discipline

Job description

You desire impactful work.

You're RGA ready

RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies , we're the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

Overview

This role supports the execution of the in-force business management strategy across Hong Kong and Singapore, with a focus on portfolio monitoring, analysis, and delivery of agreed commercial actions. Working closely with Business Development, Pricing, Treaty, In-force Management, Data Administration, and Underwriting teams, the Associate Director provides analysis and practical support, promotes consistent treaty interpretation, contributes to client engagement, and coordinates portfolio management activities.

Key Responsibilities

• Support the execution of in-force business management strategies across Hong Kong and Singapore to enhance portfolio performance and commercial outcomes.
• Support the consistent application of agreed treaty reviewability principles and interpretive positions to enable effective portfolio management and commercially sound decisions.
• Monitor portfolio performance, identify emerging trends and issues, and prepare clear analysis and recommendations to support timely commercial actions.
• Work with Business Development and other stakeholders to prepare for and support client engagement, including discussions on treaty terms, portfolio experience, and rate review opportunities.
• Coordinate with Pricing, Business Development, IFM, Data Administration, Treaty, and Underwriting to support alignment of priorities and implementation of agreed portfolio initiatives and actions.
• Review treaty provisions and wording, identify areas requiring clarification, and provide analysis to support consistency and alignment with agreed portfolio objectives.
• Conduct portfolio performance analysis and support regular management reviews by preparing and communicating key insights, recommendations, progress against agreed actions, and commercial outcomes.
• Support monitoring of portfolio reporting and data quality, escalating issues and following through on agreed actions to strengthen governance and decision-making.

Qualifications

• Bachelor's degree in Actuarial Science, Mathematics, Statistics, Finance, or a related discipline.
• At least five years of relevant experience in life insurance or reinsurance, with good knowledge of life insurance products, pricing, treaty provisions, and in-force business management.
• Good commercial acumen and the ability to translate portfolio analysis into practical business recommendations and actions.
• Highly organised, solutions-focused, and delivery-oriented, with the ability to manage multiple priorities and complex initiatives effectively.
• Sound judgement and the ability to work effectively under pressure and navigate ambiguity.
• Effective interpersonal, communication, and influencing skills, with the ability to communicate client feedback promptly, collaborate with stakeholders, uphold RGA's service standards, and support the achievement of financial objectives.
• Strong client orientation and excellent written and verbal communication skills in English.
• Good project coordination and stakeholder management skills, with a demonstrated ability to collaborate effectively with internal and external partners and follow through on agreed deliverables.
• Strong analytical and problem-solving skills, with the ability to develop commercially relevant insights and practical solutions.
• FSA qualification, progress towards FSA, or an equivalent recognised actuarial qualification is preferred.

What you can expect from RGA:

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.
• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.
• Join the bright and creative minds of RGA, and experience vast, endless career potential.

We're excited to get to know you and connect your unique skills with our global opportunities. To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our preliminary screening process. This technology helps us personalize job recommendations, automate interview scheduling, evaluate candidates based solely on experience-without considering name, gender, or other personal details-and provide real-time answers through our chatbot. AI is used only during early screening and never makes hiring decisions. Your RGA recruiter will work closely with you every step of the way to ensure the process feels personal, thoughtful, and focused on you.