Director, GTM Practice Solutions (Data Center)

NTT Communications; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

NTT DATA is a global leader in technology services, delivering AI-powered, cloud-enabled datacentre solutions across multiple regions. This role focuses on defining medium to long term strategies, driving joint initiatives with partners, and ensuring business growth and profitability within the Datacentre unit.

You will coordinate with vendors and clients to align roadmaps, monitor KPIs, and implement governance structures that strengthen partnerships and accelerate transformational

Qualifications

• Strong experience in Datacentre technologies and operations.
• Understanding of IT industry environment and AI-powered growth for datacentre business.
• Ability to lead technical design workshops with clients and stakeholders.
• Demonstrated ability to manage stakeholder relationships and drive business outcomes.

Responsibilities

• Develop and oversee medium to long term strategies for the Datacentre business to ensure growth and profit.
• Own the Datacentre business bookings and monitor performance against targets.
• Collaborate with internal stakeholders to define datacentre solutions and roadmaps.
• Create business plans with partners and review progress monthly.
• Drive joint investment plans with partners to accelerate growth and profitability.

Skills

Datacentre technologies

Datacentre operations

AI growth

Stakeholder management

Analytical skills

Client engagement

Workshop leadership

Business understanding

Job description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

The business models are being redefined from attached services into a full stack managed as-a-services, a large part of the hardware business moving to software, the lines between business towers are blurring with many of these services moving to the cloud. Our partners and clients look up to us to lead these transformations and help them execute on these strategic imperatives in a seamless manner across various geographies we are present in. We are also required to align with our partner’s and various NTT group companies and position a ‘better together with NTT services’ narrative with our clients and partners.

Director GTM Practice to define mutual goals and objectives of the business unit along with our partners and builds awareness and support of overall strategic benefits to our clients. Manage the partnership lifecycle, including the formation of joint working teams and governance structures, maintenance and growth of strategic alignment, overall partnership well-being, and expansion of transformative business opportunities. Provide financial analyses, forecasting establishes metrics to assess the sales impact of the solution(s) in the marketplace and the overall success of the business unit and its partners. Monitors competitor activity in accounts and implements strategies to maintain account ownership and block competitor advancement.

Key Roles and Responsibilities:

• Develop and oversee the implementation of medium to long term strategies for the Datacentre business to ensure growth and profit opportunities are compatible with key objectives and within acceptable risk standards
• Overall accountability for the Datacentre business bookings (ACV GP), setting and monitoring performance against targets, as well as implementing mid to long term strategies to improve performance
• Identify opportunities and contribute subject matter expertise to the design and configuration requirements in relation to RFP / RFI and proposals of low complexity.
• Collaborate with internal stakeholders to define the datacentre solutions and its services roadmap and milestones
• Contribute to the knowledge base of solutions and services by sharing best practices and lessons learned with clients by understanding the client’s environment, business needs and provide expertise on the relevant solutions.
• Work closely with vendors/ partners to understand their strategies for solutions and services, can articulate the roadmap, and associated impacts for clients.
• Create business plans with partners and establish a regular cadence with both partners and countries to review and track the progress made against these plans
• Develops specific marketing plans to drive growth around the portfolio of services and products for both the business units and partners alike.
• Drive joint investment plans with partners to accelerate the growth of the portfolio and also improve the overall profitability of the partnership and business unit.
• Drive review cadence with countries for pipeline creation and timely closure of commits on a monthly basis.
• Drive the software motion with all partners and enable value creation to our clients around the entire value proposition of the business unit.
• Drive the services strategy of the business unit and value creation around these with all our clients in the region.
• Administers the governance structure of the partnership relationship for the business unit.
• Serves as the primary point of communication for the business unit and its partners and facilitates efficient and effective communication with the assigned partners.
• Identifies areas of conflicting expectations between organisations and works to resolve them.
• Monitors results against key performance indicators and communicates results internally, managing implementation of risk mediation activities.Ensure that relevant processes and tools are implemented to support the adoption and benefit of both business unit and partner programs.
• Work with a variety of internal stakeholders to implement catalogues, operational processes and the terms and conditions for new partner take on and renewed partners.
• Market NTT skills, propositions and capabilities within selected partners.
• Negotiate and secure the best value pricing for partner supplied services and products.
• Ensure that partner contracts are signed to enable activation of the partner relationship, including the conclusion of service level agreements.
• Manage and report on the performance of selected partners to ensure that metrics are accurate and evidential, and that remedial action is taken against poor performance.

Knowledge, Skills, and Attributes:

• Strong experience in Datacentre technologies, operations
• Strong understanding of IT industry environment and business needs with specific focus on AI powered growth for datacentre business
• Demonstrate knowledge of the market, verticals, horizontals, business administration, and business change
• Ability to lead technical design workshops with the client and NTT stakeholders
• Possess good technical, quantitative, and analytical skills
• Possess the ability to work with clients and business teams to create client-orientated solutions and services
• Demonstrate interpersonal skills with the ability to develop and maintain strong stakeholder relationships
• Ability to recognize opportunities for enhancement and continuous improvement
• Ability to engage with a variety of stakeholders and colleagues at all levels
• Ability to establish and manage processes and practices through collaboration and the understanding of business
• Ability to manage urgent and complex tasks simultaneously

Required Experience:

• Strong experience in Datacentre technologies, operations
• Strong understanding of IT industry environment and business needs with specific focus on AI powered growth for datacentre business
• Demonstrable experience in a similar role within a related environment
• Experience working across multiple domains
• Demonstrated experience working with clients to understand their requirements and define appropriate solutions

Workplace type:

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.