Digital Workplace & Hybrid IT Solutions Architect

FUJITSU ASIA PTE LTD; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Job summary

FUJITSU ASIA PTE LTD in Singapore is seeking a Solution Architect (Hybrid IT and Digital Workplace) to lead design and positioning of integrated managed services for enterprise customers. The role focuses on Digital Workplace while providing Hybrid IT capabilities across infrastructure, cloud, and service integration.

You will design end-to-end architectures for Modern Service Desk, End-User Computing, AI and automation, and collaborate with global, regional, and partner teams.

Qualifications

• Bachelor’s degree in IT, CS, or a related field.
• 8+ years in presales, solution architecture, and managed services in enterprise settings.
• Experience designing Digital Workplace services and Hybrid IT with ITIL/ITSM knowledge.

Responsibilities

• Lead Digital Workplace strategy and roadmap for Hybrid IT portfolio.
• Run customer discovery and respond to RFIs/RFPs with technical proposals.
• Design end-to-end Digital Workplace and Hybrid IT service architectures.
• Define operating models and service integration across global, regional teams.
• Collaborate with AI, automation, and platform teams to innovate service offerings.
• Ensure security, compliance, and alignment with ITIL practices.

Skills

Digital Workplace design

Service Desk

End-User Computing

DEX platforms

Conversational AI

Automation

Chatbot technologies

ITIL / ITSM

ServiceNow

Presales support

Education

Bachelor’s degree in Information Technology or Computer Science

Tools

ServiceNow

Monitoring tools

Job description

FUJITSU ASIA PTE LTD in Singapore is seeking a Solution Architect (Hybrid IT and Digital Workplace) to lead design and positioning of integrated managed services for enterprise customers. The role focuses on Digital Workplace while providing Hybrid IT capabilities across infrastructure, cloud, and service integration.

You will design end-to-end architectures for Modern Service Desk, End-User Computing, AI and automation, and collaborate with global, regional, and partner teams.