Digital Experience & Web Projects Lead

Nanyang Technological University

Singapore

On-site

SGD 100,000 - 140,000

Full time

6 days ago

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Job summary

NTU Singapore seeks a Manager, Web Projects and Digital Experience to lead web and digital initiatives, aligning communications goals with user-centered digital journeys. You will oversee planning, development, testing, deployment and post-launch support, coordinating vendors and internal teams to deliver on scope and budget.

You will drive SEO, analytics, and conversion optimization while ensuring WCAG compliance and consistent user experience across NTU’s web estate.

Qualifications

Bachelor’s degree in Information Technology, Business, Communications, Digital Media, Marketing or a related discipline.
5–8 years of relevant project management experience independently handling end-to-end website projects.
Strong vendor, agency and stakeholder management within a complex organisation.
Experience with CMS platforms such as Sitefinity, Sitecore, Drupal, WordPress or AEM.

Responsibilities

Lead end-to-end web and digital projects from planning through deployment and post-implementation support.
Govern project plans, milestones, budgets, risks and reporting with proactive escalation.
Translate objectives into clear requirements, user stories and acceptance criteria for teams.
Manage internal and external delivery partners to ensure SLA and design quality.
Drive audience journey optimisation, SEO, analytics and conversion through UX and IA improvements.
Uphold accessibility, web quality standards and consistent design across NTU’s web estate.