Digital Designer

Dyson Institute; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

Dyson Institute in Singapore is seeking a Digital Designer to join our Global Customer CRM team. You will create digital assets for email and web campaigns and adapt them to global templates and brand guidelines.

You will work with marketing, CRM and content teams, using HTML and CSS to refine content, ensure consistency across devices, test assets, and meet tight deadlines while delivering engaging experiences that drive action.

Qualifications

• Strong working knowledge of HTML and CSS; SFMC experience is a bonus.
• Experience adapting and localising digital assets, preferably for email and web.
• Good eye for layout, detail, and consistency.
• Ability to work accurately and efficiently with templates and brand guidelines.
• Analytical problem-solver who can troubleshoot design or rendering issues.
• Good communication skills and willingness to work with multiple teams.
• Comfortable designing around the technical and creative boundaries of SFMC.

Responsibilities

• Adapt and develop digital assets for email, web, and other channels, based on global templates and guidelines
• Use HTML and CSS to customise and refine campaign content, ensuring consistency and quality across devices and platforms
• Collaborate with marketing, CRM, and content teams to ensure designs meet business goals and brand standards
• Test digital assets across platforms for quality and technical accuracy
• Work efficiently with design systems, asset libraries, and brand guidelines
• Support the delivery of campaigns within tight deadlines
• Design visually appealing and easy to read digital assets that drive engagement and maximise action on CTAs across campaigns

Skills

HTML/CSS

SFMC

Campaign design

Responsive design

Team collaboration

Tools

SFMC Content Builder

Adobe Campaign

HubSpot

Job description

A key objective in the Customer function is to grow Customer Love. We do this by supporting owners throughout their entire ownership lifecycle. From the moment a customer registers their machine, we engage them with purpose. This includes onboarding, maintenance and cleaning tips and recommendations to enhance their experience with S&A. CRM is a primary channel to deliver these experiences. We are seeking a Digital Designer to join our Global Customer CRM team and help create these digital assets to support these CRM campaigns.

Responsibilities

• Adapt and develop digital assets for email, web, and other channels, based on global templates and guidelines
• Use HTML and CSS to customise and refine campaign content, ensuring consistency and quality across devices and platforms
• Collaborate with marketing, CRM, and content teams to ensure designs meet business goals and brand standards
• Test digital assets across platforms for quality and technical accuracy
• Work efficiently with design systems, asset libraries, and brand guidelines
• Support the delivery of campaigns within tight deadlines
• Design visually appealing and easy to read digital assets that drive engagement and maximise action on CTAs across campaigns

Requirements

• Strong working knowledge of HTML and CSS (SFMC experience is a bonus)
• Experience adapting and localising digital assets, preferably for email and web
• Good eye for layout, detail, and consistency
• Ability to work accurately and efficiently with existing templates and brand guidelines
• Analytical problem-solver who can troubleshoot design or rendering issues
• Good communication skills and willingness to work with multiple teams
• Comfortable and adaptive to designing around the technical and creative boundaries of SFMC

Desirable but Not Required

• Familiar with SFMC Content Builder and comfortable working with features like set content block layouts, dynamic content and AMPscript and able to design within its capabilities and limitations
• Experience with any email marketing platform e.g. Adobe Campaign, Braze, Hubspot, Mailchimp etc
• Exposure to personalisation and segmentation to design assets that adapt content and layouts for different audiences
• Understanding of email testing tools such as Email on Acid for rendering checks

#LI-CY1 Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity. At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.