Digital Asset Wealth Operations Specialist

MEXC Group; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Ownership

Learning Culture

Impactful ideas

Growth opportunities

Global collaboration

Job summary

MEXC Group is seeking a crypto wealth operations lead to manage full-cycle CEX wealth products, including flexible savings, staking, and dual investment. You will drive user asset growth, activation, and retention through data-driven campaigns and differentiated incentive strategies.

This role requires strong data analysis, cross-functional coordination with product, marketing, and risk teams, and a focus on ROI-driven optimization.

Qualifications

• Solid understanding of Web3 and cryptocurrency ecosystem; proficient in wealth operation logic such as flexible savings, fixed staking, and dual investment.
• Prior full-cycle crypto wealth operation experience with user asset growth, deposit conversion, and AUM management in centralized exchanges is highly preferred.
• Candidates with internet giant background in user growth, campaign operation, or financial operation are acceptable; must have personal crypto trading and wealth staking experience with insight into crypto user behavior.
• Able to plan, execute, analyze data, and optimize strategies with ROI-driven results.

Responsibilities

• Oversee full-cycle operation of CEX wealth products (savings, staking, dual investment, liquidity mining) and drive AUM growth and deposit conversion.
• Design differentiated operation strategies and incentives; conduct market research to lower decision thresholds and maximize asset activation.
• Plan and execute wealth marketing campaigns; coordinate cross-functional teams to maximize campaign ROI.
• Establish data monitoring for core metrics (deposit volume, retention, conversion, reinvestment, churn) and deliver optimization plans.
• Benchmark competitors and optimize the in-house operation system for growth opportunities and competitive advantage.
• Develop targeted asset guidance and retention strategies for various user tiers to improve stickiness.
• Ensure compliance with industry regulations by coordinating with compliance and risk control teams.

Skills

Web3 knowledge

Crypto wealth ops

Campaign optimization

Data analysis

Cross-functional coordination

User growth

Tools

Excel

SQL

Job description

Founded in 2018, MEXC is a global cryptocurrency exchange serving millions of users worldwide. We are committed to building a secure, efficient, and accessible platform for digital asset trading.

MEXC is known for offering some of the lowest trading fees in the market, deep liquidity across a wide range of assets, and fast access to trending tokens. Our platform provides a comprehensive suite of services including spot trading, derivatives, staking, and other digital asset products designed for both retail and institutional users.

Built on high-performance infrastructure and a user-first philosophy, MEXC delivers fast execution, strong market depth, and a seamless trading experience for global users.

At MEXC, we believe the best platforms are built through constant improvement and open collaboration. We value direct communication, practical thinking, and individuals who take ownership of their ideas. Teams are encouraged to share insights, challenge assumptions, and contribute to how the platform evolves.

As the digital asset industry continues to evolve, we remain focused on innovation, transparency, and global expansion while building a trusted platform for the next generation of financial technology.

Key Responsibilities

• Oversee the full-cycle operation of CEX wealth products, including flexible savings, fixed-term staking, locked staking, dual investment, and liquidity mining. Build user asset growth and retention funnels, drive new user wealth conversion, inactive user re-engagement, and existing asset activation to achieve monthly and quarterly targets for AUM, trading volume, and deposit conversion rate.
• Design differentiated operation strategies, incentive mechanisms, and tiered benefit systems based on user psychology, deposit barriers, risk appetite, and asset appreciation demands. Conduct in-depth competitor analysis and market trend research to lower user decision thresholds and maximize idle asset activation and new fund deposit conversion.
• Independently plan and execute wealth marketing campaigns, including platform promotions, industry milestone events, and holiday activities. Coordinate cross-functional teams including product, marketing, community, and channel teams to ensure efficient implementation and maximize campaign ROI.
• Establish standardized data monitoring mechanisms to track core metrics such as user deposit volume, AUM retention, conversion rate, reinvestment rate, and churn rate. Identify operational bottlenecks and user conversion pain points through data analysis, and deliver actionable optimization solutions for continuous strategy iteration.
• Continuously benchmark top CEX competitors’ wealth product models, gameplay mechanisms, and incentive policies. Optimize our in-house operation system, explore new growth opportunities, and build differentiated competitive advantages for the platform’s wealth business.
• Implement refined hierarchical operation for high-net-worth users, existing wealth users, and potential users. Develop targeted asset guidance, retention, and reinvestment strategies to improve user stickiness and overall platform asset retention.
• Cooperate with compliance and risk control teams to review campaign rules, copywriting, and product gameplay, ensure all operational activities comply with industry regulatory requirements, and mitigate operational risks.

Requirements

• Solid understanding of Web3 and cryptocurrency ecosystem, proficient in CEX wealth business logic and mainstream product mechanisms including flexible savings, fixed staking, and dual investment.
• Prior full-cycle experience in crypto wealth operation, user asset growth, deposit conversion, and AUM management in centralized exchanges is highly preferred.
• Candidates with internet giant background in user growth, campaign operation, or financial operation are acceptable. Must have personal crypto trading and wealth staking experience with clear insight into crypto user behavior, investment habits, and conversion pain points.
• Equipped with dual thinking of user funnel growth and asset management, capable of independently completing closed-loop work including strategy formulation, execution, data analysis, and iterative optimization.
• Strong user insight to accurately capture user risk concerns and asset appreciation needs, capable of driving asset conversion through innovative gameplay and tiered incentive strategies.
• Excellent data analysis skills and data sensitivity; able to diagnose business problems via data and deliver ROI-driven optimization plans.
• Outstanding cross-departmental coordination, project management, and execution capabilities with clear logical thinking.
• Result-oriented, high stress tolerance, quick learning ability, and sensitive to industry trends and new operational gameplay.

Preferred Qualifications

• Familiar with DeFi protocols and on-chain asset logic with on-chain data analysis experience.
• Experience in overseas crypto operation, multi-language campaign operation, and KOL cooperation.
• Traditional financial/asset management working experience with mature user hierarchical operation and asset allocation experience.
• Proficient in Excel, SQL and other data tools for independent data report building and data mining.

Why Join Us

• Ownership & Initiative – We encourage individuals to take initiative, lead projects, and contribute ideas that help shape how we build and improve the platform.
• Learning Culture – We regularly organize internal training programs, knowledge-sharing sessions, and learning initiatives where team members can both develop new skills and share their expertise with others.
• Ideas That Matter – New ideas are welcomed and discussed openly. Team members have a real voice in shaping which proposals move forward, and meaningful contributions are recognized and rewarded.
• Room to Grow – As a rapidly expanding global exchange, roles evolve quickly and individuals often have opportunities to expand their scope and take on greater responsibilities.
• Global Collaboration – Work with colleagues across different regions and cultures while contributing to a platform used by millions of users worldwide.