Digital Asset Fund Operations Specialist

Sygnum Singapore; Singapore; On-site; SGD 50,000 - 85,000; Full time

Job summary

Sygnum is a global digital asset banking group offering regulated services across digital assets and traditional finance. We are hiring an Operations Specialist for a 12-month contract based in Singapore, supporting fund operations, brokerage and custody activities, and process improvement.

The role involves coordinating with investment, client coverage and technology teams, ensuring regulatory compliance, and driving operational efficiency within a regulated financial institution.

Qualifications

• Degree in Finance, Accounting, Business or a related discipline.
• Strong Excel skills including data analysis, reconciliations and reporting.

Responsibilities

• Process fund subscriptions, redemptions, transfers and other investor transactions accurately and in a timely manner.
• Perform reconciliations and investigate exceptions, discrepancies and operational breaks.
• Support NAV review and fund accounting oversight activities.
• Coordinate with portfolio managers, fund administrators, transfer agents and other service providers to ensure smooth operational execution.
• Support fund audits, regulatory reporting and fund-related operational projects.
• Support fund launches, product enhancements and other operational initiatives.

Skills

Excel

Analytical skills

Communication

Organisational skills

Independent work

Education

Degree in Finance/Accounting/Business

Tools

Power Query

VBA

Python

SQL

Job description

Sygnum is a global digital asset banking group, founded on Swiss and Singaporean heritage. We empower professional and institutional investors, banks, corporates and distributed ledger technology (DLT) companies to invest in digital assets with complete trust. Our team enables this through our institutional-grade security, expert personal service and portfolio of regulated digital asset banking, asset management, tokenisation and B2B services.

In Switzerland, Sygnum holds a banking licence and has CMS and Major Payment Institution Licences in Singapore. The group is also regulated in the established global financial hubs of Abu Dhabi and Luxembourg.

We believe that future has heritage. Our crypto-native team of banking, investment and digital asset technology professionals are building a trusted gateway between the traditional and digital asset economies that we call Future Finance. To learn more about how Sygnum’s mission and values are shaping this digital asset ecosystem, please visit sygnum.com and follow us on LinkedIn and X.

Our Values

A key pillar of our success is the Sygnum values that define and unite us a team. We proudly call them our SYGN values:

• S stands for the importance we hold in Seeking and seizing opportunities, and the way we take personal ownership for delivering results for our clients;
• Y represents the way we say Yes to integrity and humility in everything we do. Sygnumers always display confidence without attitude;
• G reminds us to always Grow and win together. We only succeed by supporting each other and challenging ourselves, and our team-mates, to reach for new heights;
• N stands for Nose for value because we are always looking to focus on what matters most to our clients, partners and team.

Sygnum has one of the most diverse teams in the industry. Diversity plays a central role in keeping our work culture open, our teams productive and energised, and our solutions at the forefront of the industry. In the spirit of our SYGN value to “grow and win together”, we fully embrace an equal opportunity mindset in the way we onboard, develop and promote our team members.

About the role

As an Operations Specialist, you will support fund operations, brokerage and custody activities while working closely with investment, client coverage and technology teams. This role offers a unique opportunity to build expertise across investment funds, digital assets, operational controls and process improvement within a regulated financial institution.

This is a 12-month contract position based in Singapore.

Key Responsibilities include:

Fund Operations

• Process fund subscriptions, redemptions, transfers and other investor transactions accurately and in a timely manner.
• Perform reconciliations and investigate exceptions, discrepancies and operational breaks.
• Support NAV review and fund accounting oversight activities.
• Coordinate with portfolio managers, fund administrators, transfer agents and other service providers to ensure smooth operational execution.
• Support fund audits, regulatory reporting and fund-related operational projects.
• Support fund launches, product enhancements and other operational initiatives.
• Ensure adherence to internal controls, operational procedures and regulatory requirements.

Brokerage & Custody Operations

• Support client onboarding and account maintenance activities.
• Process, monitor and reconcile fiat and digital asset transfers.
• Perform daily cash, position and digital asset reconciliations and resolve reconciliation breaks in a timely manner.
• Support custody, staking and fee-related operational activities.
• Prepare operational, regulatory and management reports.
• Support internal audits, external audits and regulatory reporting requirements.
• Monitor operational exceptions and ensure timely escalation and resolution of issues.
• Collaborate with internal stakeholders and external counterparties to support efficient and controlled operational processes.

Projects & Process Improvement

• Participate in operational projects and business initiatives.
• Identify opportunities to improve operational efficiency through process enhancement and automation.
• Support the implementation, testing and enhancement of operational systems and workflows.
• Assist in documenting operational procedures, controls and best practices.
• Support data quality, reporting and process optimization initiatives across operations functions.
• Degree in Finance, Accounting, Business or a related discipline.
• 1-3 years of relevant experience in fund administration, investment operations, securities operations, banking operations, custody, brokerage operations or a related financial services environment.
• Understanding of investment funds, reconciliations, cash management and operational processes.
• An interest in digital assets and emerging financial technologies; prior exposure to digital asset or cryptocurrency operations would be advantageous but is not required.
• Strong Excel skills including data analysis, reconciliations and reporting; familiarity with Power Query, VBA, Python, SQL or workflow automation tools would be an advantage.
• Strong analytical, communication and organisational skills.
• Ability to work independently, manage multiple priorities and meet deadlines in a dynamic environment.

Our Offer

Joining Sygnum means being part of a dynamic, global team that is building a trusted gateway between the traditional and digital asset economies. Working at Sygnum, you will experience our fast-paced, exciting work environment that embraces meritocracy, collaboration and open communication. Alongside our ambitious long-term vision, we also come together for reaching important milestones and annual crypto-industry anniversaries like Bitcoin Pizza Day and regularly celebrate our joint achievements at company events as part of our journey to shape Future Finance.