DevOps Engineer

StarHub; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

StarHub is seeking a DevOps & Application Engineer to administer IAM and SSO, ensuring reliability, security, and scalable cloud-native platforms. You will manage day-to-day operations and contribute to future IAM implementations.

The role requires 4+ years in IAM/DevOps within telco settings, strong scripting, SQL, and AWS experience, plus collaboration across teams. On-site Singapore office, with after-hours support on rotation.

Qualifications

• Degree in Computer Science, IT, computer engineering or related field.
• 4+ years of experience in systems analysis, DevOps, Cloud or operational support in telco environments.
• Strong IAM fundamentals: SSO, MFA, RBAC, identity lifecycle and knowledge of OAuth 2.0, OpenID Connect, SAML, LDAP.
• Implemented or supported IAM integrations for enterprise or digital platforms.
• Analytical and problem-solving skills with attention to detail.
• Strong SQL skills and knowledge of Java.
• AWS core services, IAM security and cost optimization.
• Linux internals, networking, and shell scripting.
• Familiarity with Agile/DevOps, CI/CD, cloud infra, REST/SOAP APIs; certification is a plus.
• Experience with ITSM tools like Jira, Confluence, ServiceNow.
• Hands-on knowledge of Symantec SiteMinder and Symantec Directory.
• Understand identity-related threats and controls.
• Experience scripting or automation for day-to-day tasks.
• Experience supporting audits and compliance.
• Excellent communication and collaboration skills.

Responsibilities

• Support and maintain current IAM and SSO systems.
• Administrate platform and ensure availability and robustness.
• Interact with vendors for timely and reliable support.
• Resolve incidents and monitor SLAs across levels.
• Collaborate on change requests, fixes, and security remediations.
• Work with cross-domain teams to ensure security compliance.
• Establish observability with Splunk, Prometheus, Grafana, CloudWatch, and PagerDuty workflows.
• Document technical details and transfer knowledge to the team.
• Provide after-hours support on a rotating basis.

Skills

IAM fundamentals

SSO

MFA

RBAC

OAuth 2.0

OpenID Connect

SAML

LDAP

Java

SQL

AWS

Linux

Shell scripting

CI/CD

REST/SOAP APIs

ITSM

Jira

Confluence

ServiceNow

Splunk/Prometheus/Grafana/CloudWatch

PagerDuty

Symantec SiteMinder

Symantec Directory

Education

Degree in Computer Science/IT/Computer Engineering

Tools

Jira

Confluence

ServiceNow

Splunk

Prometheus

Grafana

CloudWatch

PagerDuty

Job description

Job Description

Role Mission: The DevOps & Application Engineer will administer current IAM and SSO application while ensuring the reliability, scalability, and security of StarHub’s cloud-native platforms. They will manage day to day operations to address business needs and will be actively involved in future implementation of IAM platform.

Key Responsibilities

• Support and provide maintain current IAM and SSO systems used.
• Administrate platform and ensure system availability and robustness.
• Manage application vendors to provide timely and reliable support to business operations.
• Resolve incidents and track SLA at all levels.
• Collaborate with vendor in change requests, defect fixing and security vulnerabilities remediation.
• Work with cross domains teams and stakeholders in ensuring system security compliance.
• Establishobservability with Splunk, Prometheus, Grafana, CloudWatch, and incident-response workflows (PagerDuty).
• Author technical documentation and provide knowledge transfer to team members.
• Provideafter officehoursupportas part of theoperational needs on rotational basis.

Qualifications

• Degree in Computer Science, IT,computer engineering fields orrelated fields orequivalentexperience.
• 4+ years of combined experience in systems analysis,DevOps,Cloudor Operational supportwithin telco environments.
• Strong expertise with IAM fundamentals: SSO, MFA, RBAC, identity lifecycle and knowledge of authentication standards OAuth 2.0, OpenID Connect, SAML, LDAP
• Implemented or supported IAM integrations for enterprise or digital platforms
• Excellent analytical and problem-solving skillswith strong attention to detail and ability to troubleshoot complex issues.
• Strong SQL skills and knowledge of at least 1 programming language i.e. Java.
• Solid understanding of AWS core services, IAM security, and cost-optimization practices.
• Comfortable with Linux internals, networking fundamentals, and shell scripting.
• Familiarity with Agile/DevOps methodologies, CI/CD pipelines, cloud infrastructure, and REST/SOAP APIswill be added advantage. Certification will be a plus.
• Experience working within ITSM framework and in using enterprise tools such as Jira, Confluence, Service Now
• Hands-On knowledge on Symantec SiteMinder, Symantec Directory
• Understand identity-related threats and controls
• Experience in implementing scripts or use tools to automate day to day tasks.
• Experience supporting audits and compliance requirements.
• Excellent communication, documentation, and collaboration skills.